Client Support Assistant - Recruiting

Latham & Watkins LLP; Bishopsgate; Hybrid; CAD 40,000 - 70,000; Full time

Job summary

Join a globally recognized law firm as a Client Support Assistant in Recruiting. This role is pivotal in ensuring a seamless post-offer experience for candidates while providing comprehensive support throughout the recruiting process. You'll engage with various teams, handle administrative tasks, and contribute to a collaborative environment focused on excellence. With a commitment to diversity and innovation, you'll thrive in a dynamic setting that values your contributions. Take this opportunity to grow your career in a supportive and inclusive atmosphere that champions professional development.

Benefits

Health insurance

Pension plan

Wellness programs

Employee discounts

Qualifications

• Experience in an administrative role preferred.
• Familiarity with shared services platforms is a plus.

Responsibilities

• Facilitating the UK post-offer process and supporting US offers.
• Completing recruiting requests and managing candidate correspondence.
• Compiling recruiting data and generating reports.

Skills

Problem-solving skills

Attention to detail

Customer service focus

Organizational skills

Education

High school diploma

Bachelor's degree

Tools

ServiceNow

Applicant tracking systems

Job description

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the Role

The Client Support Assistant - Recruiting is an integral part of Latham’s Business Services Recruiting team. This role will be responsible for executing a wide array of transactional recruiting requests, while providing direct, high-touch support to candidates post-offer, ensuring a smooth transition and addressing any queries or concerns. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities & Qualifications

Other key responsibilities include:

• Facilitating and monitoring the UK post-offer process, as well as supporting the US offer and post-offer process, ensuring execution, adherence to region-specific protocols, and timely completion of all offer and post-offer related tasks
• Completing recruiting requests, including but not limited to creating job postings, setting up on-demand video interviews, and sending posting links to clients via the case management system, ServiceNow
• Ensuring recruiting requests are completed from an open to closed status, meeting all deadlines, promptly actioning requests, clearly understanding client requests, providing timely updates, and accurately executing requests via the case management system, ServiceNow
• Responding to all Business Services Recruiting (BSR) requests, prioritizing requests accordingly, and escalating complex queries appropriately within the Transactions team and/or the BSR Operations vertical
• Assisting with all phases of the global recruiting process, including managing correspondence with candidates, clients, and BSR team members
• Compiling recruiting data and generating comprehensive reports from our applicant tracking system and case management system
• Collaborating with the BSR team and other departments to assist with ad hoc tasks and completing special projects

We’d love to hear from you if you:

• Demonstrate strong problem-solving skills to effectively address and resolve issues that may arise during the completion of recruiting tasks
• Possess high attention to detail
• Exhibit the ability to work in a team environment with a customer-service focus
• Display the organizational skills needed to manage time well, prioritize effectively, and handle multiple deadlines

And have:

• A high school diploma or equivalent, with a bachelor’s degree or equivalent, preferably
• Experience in an administrative role
• Experience in operations or recruitment, preferably
• Familiarity with shared services platforms and applicant tracking systems, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are. #EntryLevel