Client Services Executive

Consortium Professional Recruitment; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Client Services Executive to manage customer relationships and oversee the production of packaging solutions. In this role, you'll coordinate creative production processes, ensuring all details are meticulously handled to meet high-quality standards. Ideal candidates will be detail-oriented and collaborative, thriving in a fast-paced environment.

Qualifications

• Detail-oriented and conscientious – quality is essential.
• Natural collaborator – comfortable working with diverse teams.
• Highly organized and self-motivated.

Responsibilities

• Coordinate the creation and maintenance of artwork and specifications.
• Manage sample developments and approvals across multiple sites.
• Act as a point of contact for customers, managing multiple tasks.

Skills

Detail-oriented

Collaboration

Organization

Proactivity

Problem-solving

Tools

Microsoft Office

Job description

The Role: Client Services Executive
Full-time, Permanent

Are you a proactive and detail-driven professional with a knack for managing customer relationships and overseeing creative production processes? We’re looking for an Client Service Executive to join a collaborative and forward-thinking team where your skills will directly contribute to exciting projects and long-term partnerships.

This is a fantastic opportunity for someone who enjoys working in a fast-paced, global environment, thrives on variety, and takes pride in delivering high-quality outcomes for clients and colleagues alike.

Your Duties:

You’ll play a key role in supporting the delivery of high-quality labelling and packaging solutions to some of the world’s most recognised retail names. From initial concept through to production, you’ll help ensure every detail is right.
You’ll be:

• Coordinating the creation and maintenance of artwork and technical specifications
• Managing sample development and approvals across multiple sites
• Collaborating with artworkers, designers, and production teams
• Acting as a day-to-day point of contact for customers – including retailers, agents, and manufacturers
• Forecasting demand and providing regular updates to internal and external stakeholders
• Supporting with stock management and production planning
• Contributing to the launch and ongoing development of new projects and initiatives
• Keeping accurate records and managing your own administration
• Ensuring a smooth information flow between internal departments and international partners
• Using established systems to maintain clear, up-to-date customer files

What you need:

• Detail-oriented and conscientious – quality is everything in this role
• A natural collaborator – you’ll be working closely with colleagues across multiple teams and time zones
• Highly organised, self-motivated, and comfortable managing multiple tasks and priorities
• Confident in using Microsoft Office (especially Excel, Word, and PowerPoint)
• Proactive and solution-focused, with the initiative to keep things moving
• Ideally experienced with packaging or print – but transferable experience from similar roles is also welcome

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit www.consortiumrecruitment.co.uk