Client Services Coordinator (Full-Time)

Oxford Learning Centres Inc.; Halifax; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Paid training and professional dev

Career path toward Centre Manager

Supportive team environment

Job summary

Oxford Learning Halifax is seeking a Client Services Coordinator to keep the learning centre running smoothly and to create a welcoming experience for students, families and staff.

The role blends client services, administration and teaching support, with opportunities to develop into a Centre Manager over time. This in-person position requires strong organization, initiative and excellent communication in a busy education setting.

Qualifications

• Strong organizational and multitasking abilities.
• Ability to follow through on responsibilities and solve problems.
• Excellent communication and relationship-building skills.
• Comfortable working in a busy, people-facing environment.
• Interest in education and student development.

Responsibilities

• Coordinate student and staff schedules, attendance and make-up classes.
• Manage daily administrative tasks, student records and enrollment documentation.
• Keep systems and communications accurate and up to date.
• Support teaching staff and centre activities.
• Assist with parent communications and enrollments.
• Align daily operations with program goals and quality standards.

Skills

Highly organized

Initiative

Dependable

Communication

Adaptable

Tech-savvy

Working with children

Long-term growth

Education

University degree or post-secondary education

Tools

Google Workspace

Job description

Looking for a meaningful career with room to grow? Oxford Learning Halifax is seeking an enthusiastic, highly organized and motivated Client Services Coordinator to join our team.

We're looking for someone who enjoys working with people, takes initiative and thrives in a busy environment where no two days are quite the same. This position combines client services, administrative coordination, daily centre operations and some teaching, with the opportunity to develop into a Centre Manager role.

The ideal candidate is someone who takes pride in keeping things organized, follows through on responsibilities and enjoys finding solutions. You'll work closely with our experienced education team while developing the knowledge, confidence and leadership skills to take on greater responsibility.

Role Overview

As our Client Services Coordinator, you'll play an important role in keeping our learning centre running smoothly while creating a welcoming, supportive experience for students, families and staff.

You’ll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational responsibilities.

Over time, you’ll have the opportunity to develop the skills needed to independently coordinate centre operations and grow into a leadership role.

This is an in-person position at our Halifax location.

Schedule

• Full-time, permanent position (35-40 hours per week)
• Consistent weekly schedule combining daytime administrative hours with afternoon and evening shifts
• Monday-Thursday afternoon/evening availability required
• Flexibility to work Friday and Saturday on rotating schedule as required
• Schedule established in advance to provide consistency

Centre Operations & Administration

• Coordinate student and staff schedules, attendance and make-up classes.
• Manage daily administrative responsibilities, student records and enrollment documentation.
• Keep systems, schedules and communications accurate, organized and up to date.
• Anticipate operational needs, identify problems and help develop practical solutions.
• Support the daily coordination of teaching staff and centre activities.
• Ensure important tasks, deadlines and follow-ups are completed efficiently.

Client Services & Communication

• Serve as a welcoming and professional point of contact for students, families and staff.
• Respond to inquiries, schedule appointments and guide prospective families through our programs.
• Build positive relationships with current and prospective families.
• Support enrollment, registration and ongoing parent communications.
• Work closely with our Education Coordinator to ensure families receive consistent communication and support.

Educational & Teaching Support

• Support student programs and help maintain accurate progress records.
• Work directly with students using Oxford Learning's established teaching methods.
• Help students develop stronger academic skills, confidence and independence.
• Support teachers and centre activities as needed.
• Participate in ongoing training to develop knowledge of Oxford Learning's programs and teaching philosophy.

Leadership & Professional Growth

• Develop a strong understanding of all aspects of daily centre operations.
• Take increasing responsibility for coordinating activities, solving problems and supporting the team.
• Contribute ideas to improve efficiency, organization and the overall experience for families.
• Work toward independently managing day-to-day centre operations, with the potential to advance into a Centre Manager role.

What We're Looking For

• Highly organized and detail-oriented, with the ability to manage multiple priorities and follow through on tasks.
• Proactive and resourceful, comfortable taking initiative and finding solutions.
• Dependable and accountable, with a strong sense of ownership and responsibility.
• Personable and professional, with excellent communication and relationship-building skills.
• Adaptable and efficient, able to stay focused and organized in a busy environment.
• Confident with technology, including Google Workspace and the ability to learn new systems.
• Comfortable working with children and teens, with an interest in education and student development.
• Interested in long-term growth, with the motivation to develop leadership and management skills.

A university degree or post-secondary education

Additional Skills & Experience (Not Required)

• Experience in office administration, operations coordination or team leadership
• Experience in education, coaching, tutoring or another service-based environment
• French language proficiency, particularly the ability to support French students
• Strong elementary and junior high math and literacy skills
• Experience managing schedules, coordinating staff or improving administrative processes

What We Offer

• Full-time, permanent employment
• Paid training and ongoing professional development
• A supportive and collaborative team environment
• Opportunities to develop operational, educational and leadership skills
• A potential career path toward Centre Manager
• Meaningful work helping students build confidence and succeed

Salary / Compensation & Benefits

• Starting wage: $22-$24 per hour, based on qualifications and experience
• Extended health care, disability and life insurance (full-time)
• Paid time off

Requirements

• Ability to work in person at our Halifax location
• Availability for afternoon/evening shifts and Saturdays
• Successful completion of a Vulnerable Sector Check

Ready to grow with us? If you're an organized, motivated individual who enjoys working with people, takes pride in doing things well and is looking for a position with meaningful opportunities for growth, we'd love to hear from you!

Oxford Learning Halifax

6270 Quinpool Road, Halifax, NS

Oxford Learning is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace.

Applicants must reside in or within a short commute of the Halifax/Bedford area.

We thank all applicants for their interest in joining the team at Oxford Learning Halifax/Bedford; however, only those selected for the interview process will be contacted.