Client Services Coordinator

Oxford Learning Centres Inc.; Toronto; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Staff training

Friendly team environment

Career growth opportunities

Job summary

Oxford Learning York Mills is seeking a dynamic Client Services Coordinator to assist in day-to-day centre operations. The role involves working with families, teachers, and staff to support students’ academic progress.

The position is in-person with evening and Saturday hours, vulnerability screening, and a strong emphasis on customer service and community engagement.

Qualifications

• Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred).
• Strong secondary school mathematics skills are an asset.
• Additional language(s) spoken is an asset.

Responsibilities

• Inform inquiring parents about Oxford Learning programs.
• Organize schedules for students, staff, and teachers.
• Set up and administer assessments.
• Establish and oversee student learning programs.
• Liaise with schools, sports teams, and local businesses.
• Maintain contact with parents and discuss child progress.
• Ensure Oxford Learning philosophy is maintained at the centre.
• Create a fun and energetic learning environment daily.
• Coach other teaching members of the team.

Skills

People skills

Customer service

Communication

Multitasking

Education

Bachelor's degree

Tools

MS Office

Online communication apps

Job description

Oxford Learning York Mills

Full-Time Client Services Coordinator Wanted

Want to add rockstar to your job title? Searching for more meaning in your career? Look no further!

We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door.

Oxford Learning York Mills is looking for a dynamic and motivated Client Services Coordinator with strong people skills to assist in the day-to-day management of our busy centre.

Work with kids and their families to help students of all ages achieve academic success. Oxford Learning programs impart new approaches to learning, designed to last a lifetime. We teach students from pre-school to post-secondary levels how to learn, concentrate, listen, and remember. But most importantly, to believe in themselves as they reach their academic dreams.

Helping kids realize their dreams and overcome school challenges is passionate work. Our Client Services Coordinator is part of an excellent team, here to help students find their way to a better school future.

Job Details

This role is in-person. You must be able to commute to this location. This is not an online job. Relocation packages are not available. This position will involve Monday-Thursday afternoon and evenings and Saturday mornings. The successful candidate will be trained in our systems, methodologies, and approach. Vulnerable sector screening is mandatory.

Responsibilities (Position Details)

As the Client Services Coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You will have the following responsibilities:

• Help inform inquiring parents about our Oxford Learning programs
• Organize schedules for students, staff, and teachers
• Set up and administer assessments
• Establish and oversee student learning programs
• Liaise with members of the community (schools, sports teams, and local businesses)
• Maintain contact with parents and meet with them to discuss their child's progress
• Ensure that the Oxford Learning philosophy is being maintained throughout the centre
• Create a fun and energetic learning environment on a daily basis
• Effectively master the Oxford Learning Teaching philosophy as well as coach other teaching members of the team

We encourage you to apply if you have the majority of the following requirements:

Education

• Minimum university degree (Credits in Social Sciences, Languages, Math and Business preferred)
• Strong secondary school mathematics skills are an asset
• Additional language(s) spoken is an asset

Experience

• Work in an educational environment dealing with medium to large student bodies
• Work in a business environment is an asset
• Experience with billing cycles required
• Strong computer skills (MS Office, online communication apps)
• Strong phone skills and experience in customer service (experience in sales is preferred)

Smiles, High-Fives & Happy Students

In this position, you will play a key role in helping students develop their self-confidence and self-esteem. The rewards of helping children overcome academic hurdles and realize their inner potential can be very fulfilling. You will be rewarded with smiling faces and high-fives during every shift. Other rewards of the role include:

• fun staff events
• ongoing training opportunities
• frequent check-ins and feedback
• company growth opportunities
• hands-on development of your teaching skills.

Job Type: Full-time

Salary Range: $18 - $19.50 / hour

Schedule

• Monday to Thursday
  • Evening availability after 3 pm is a must. Afternoon availability after 12 pm is an asset.
• Saturday morning availability

About Oxford Learning

Oxford Learning is a Canadian supplemental education provider helping students get better grades since 1984. Offering a full range of programs for students of all ages and abilities, Oxford Learning uses the science of cognitive learning to help all students develop stronger learning skills they can rely on for life!

Applicants must reside in or within a short commute of the North York area.

We thank all applicants for their interest in joining the team at Oxford Learning York Mills; however, only those selected for the interview process will be contacted.

Oxford Learning York Mills

1865 Leslie St #201, North York, ON

Tel: [phone]