Client Service Representative

Autism Services; Regina; On-site; CAD 20,000 - 25,000; Full time

Benefits offered by this job

Pension plan with 8.6% employer match

Job summary

Regina Housing is seeking a Client Service Representative for a 3-month temporary term in Regina. You will provide direct service to clients and support the Client Support department, with a focus on records management and archival tasks.

The role requires 1–3 years of customer service or clerical experience, strong Excel skills, and the ability to lift up to 50 lbs. Schedule is Monday–Friday, 8:30 AM–5:00 PM, with pension plan participation for temporary staff.

Qualifications

• 1-3 years customer service, administration, or clerical experience preferred.
• Excellent customer service skills, patient with diverse needs.
• Professional communication over phone and email.
• Proficient with Microsoft Office; Excel experience required; JDEdwards is an asset.
• Strong attention to detail and ability to work in a team.

Responsibilities

• Manage records and organize files into banker boxes.
• Enter and maintain information in Excel spreadsheets.
• Move boxes physically using dollies for storage or shipping.
• Provide administrative support across departments (filing, mailing, preparing packages).
• Answer in person and by phone, direct inquiries as needed.

Skills

Customer service

Administration

Clerical work

Microsoft Excel

JDEdwards (asset)

Education

Grade 12

Tools

Microsoft Excel

JDEdwards

Job description

FT Temporary, 3-month term; M-F 8:30am - 5:00pm

Education:

Grade 12

Experience:

1-2 Years

Apply By Date:

17-Aug-2026

The Client Service Representative is Regina Housing's front-line office position. You'll provide direct service to current clients and administrative support to the Client Support department. This is a temporary 3-month term.

This position will primarily focus on records management and supporting the organization's records retention and archiving processes. Key responsibilities include organizing files into banker boxes, labeling and preparing boxes for storage or shipment, entering and maintaining information in Excel spreadsheets, physically moving boxes using dollies in preparation for shipping.

Additional duties:

• Answer both in person and telephone queries and provide information or direct to others for assistance as required.
• Process rent and other payments.
• Generate keys and building access cards for tenants as required.
• Provide administration support to multiple departments by filing, creating packages, mailing letters, and opening/closing procedures.

What You'll Need:

• 1-3 years customer service, administration, or clerical experience preferred.
• Excellent customer service skills! You have the patience to deal with a wide variety of people with unique needs and challenges while working with them to get them the assistance they need.
• Communication Skills: You are professional, friendly, and can communicate effectively over the phone and over email.
• Computer Skills: you are confident with all Microsoft products including Excel, and you can pick up new computer applications easily. Experience with JDEdwards is considered an asset.
• Ability to think critically, solve problems, make decisions individually and as a team, and a high level of attention to detail is necessary.
• Must be able to occasionally lift up to 50 lbs.

What We Offer:

• Temporary employees have the option to contribute to an excellent pension plan: You contribute 8.6% and we match it!
• A consistent schedule: Monday-Friday, 8:30 AM - 5:00 PM