Client Service Billing Account Manager

Perion; Montreal; On-site; CAD 60,000 - 70,000; Full time

Job summary

Perion is looking for a Client Service Billing Account Manager to oversee client billing inquiries and ensure operational excellence within their Digital Out-of-Home (DOOH) division. This entry-level position offers a chance to contribute to the growth of innovative advertising solutions while enhancing the client experience across several regions.

Qualifications

• Proven track record managing media billing and/or reconciliation workflows.
• Experience with digital advertising platforms, particularly in DOOH or programmatic.
• Exceptionally organized, detail-oriented, and committed to billing accuracy.

Responsibilities

• Act as primary contact for client billing inquiries, providing timely support.
• Monitor and communicate the status of collections and payables.
• Ensure accuracy and integrity of data used in billing workflows.

Skills

Billing Experience

Digital Advertising Knowledge

Communication Skills

Organizational Excellence

Change Management

Spanish-speaking Skills

Tools

Salesforce

SAP

Netsuite

Job description

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Perion is a global advertising technology company delivering solutions to the biggest brands and publishers around the globe across search, social media and display, video, CTV, and programmatic DOOH.

Home to an award-winning technology solution –– with our unique data-driven AI/ML based technologies, we deliver and optimize hundreds of terabytes of data and billions of events per day. We're working with dozens of sources to provide a superior experience across screens and platforms, including mobile, video, social and native.

About Perion and Our DOOH Division:

Perion is a global technology company delivering strategic business solutions in digital advertising. Our Digital Out-of-Home (DOOH) division connects brands to consumers through innovative and dynamic outdoor digital advertising spaces, using real-time data and advanced programmatic buying solutions. As we expand our footprint in the rapidly growing DOOH space, maintaining operational excellence in billing and invoicing processes is crucial to delivering exceptional client service.

About the Role:

We are seeking a proactive and detail-oriented Client Service Billing Account Manager to support our growing DOOH business. You will serve as the primary point of contact for client billing inquiries, ensuring smooth billing operations and contributing to the seamless delivery of our innovative advertising solutions across the Americas, EMEA, and APAC regions. This is an exciting opportunity to work at the intersection of digital innovation and operational excellence.

Key Responsibilities:

• Primary Contact for Billing Inquiries: Act as the first point of contact for client billing-related questions, providing timely, effective support.
• Collections & Payables Support: Monitor and communicate the status of collections and payables to clients with clarity and transparency.
• Invoicing Expertise: Become the subject matter expert on PSA/invoicing nuances and special requirements for buyers and publishers, building reference materials for quality assurance (QA).
• Data Accuracy: Ensure the accuracy and integrity of data dumps used in billing and invoicing workflows.
• Invoice Pre-Approval: Review and pre-approve invoices to uphold high quality standards before client delivery.
• Escalation Support: Collaborate with the Billing Manager to resolve billing escalations promptly and professionally.
• Regional Coverage: Act as the dedicated billing resource for your assigned region, addressing local market-specific needs within the DOOH division.
  
  

Required Skills & Experience:

• Hands-On Billing Experience: Proven track record managing media billing and/or reconciliation workflows.
• Digital Advertising Knowledge: Experience with digital advertising platforms, particularly in DOOH, programmatic, or media buying, is highly valued.
• Systems Expertise: Familiarity with Salesforce, SAP, or Netsuite is a significant asset.
• Change Management: Passionate about optimizing and streamlining operational workflows.
• Organizational Excellence: Exceptionally organized, detail-oriented, and committed to billing accuracy.
• Communication Skills: Strong written and verbal communication skills, confident when liaising with internal teams and external partners.
• Language Skills: Spanish-speaking skills are a plus, particularly for Americas region roles.
  
  

Why Join Perion DOOH?

At Perion, you'll be part of a cutting-edge digital advertising company that is redefining how brands interact with consumers in real-world environments. Join our team to help us deliver seamless billing services and support the rapid growth of DOOH as a key channel in the digital marketing ecosystem.

Ready to make an impact? Apply today and be part of our journey to revolutionize outdoor digital advertising!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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