Client Service Advisor

All-Brite Glass & Tint; Guelph; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a leading service provider in Guelph as an Auto Service Advisor. You will greet customers, manage administrative tasks, and provide exceptional service. The role offers numerous growth opportunities, training, and a supportive work environment. With a competitive salary of up to $65,000 and various benefits, this is an excellent chance for those eager to develop their careers in a dynamic team.

Benefits

Paid vacations AND birthdays

Flexible scheduling options

Comprehensive Health and Dental Benefits

Gym Membership Benefit

Qualifications

• Eager to pursue ongoing education.
• Maintain professionalism and respect towards clients.
• Hold a valid driver's license.

Responsibilities

• Greet customers and deliver exceptional service.
• Manage administrative tasks effectively.
• Communicate warmly and build rapport with clients.

Skills

Outstanding sales skills

Prior experience in customer service

Communication

Tools

Point of Sale Systems

Microsoft Office

Job description

3 weeks ago Be among the first 25 applicants

As leaders in the service industry, we pride ourselves on our stellar 4.9 rating on Facebook and Google. With decades of expertise providing top-notch service to over 10,000 satisfied customers, Allbrite Glass & Tint specializes in Auto, Home, and Business Glass & Tint solutions and remains committed to being Kitchener-Waterloo, Cambridge, Guelph, and Woodstock Regions' premier service provider.

We are an ambitious company brimming with growth opportunities. With a fleet of service vehicles and a team of dedicated employees, we seek only the "best of the best" who are eager for a long-term career filled with growth and development. Are you highly energetic, motivated, and sporting a "winning mindset"? If so, we want you on our team! As an equal opportunity employer, we proudly consider all applicants without bias based on race, creed, color, sex, national origin, disability, or veteran status. Count on Allbrite Glass for Service You Can Trust!

• We are on the lookout for passionate, professional, Auto Service Advisors who excel at greeting customers and delivering an incredible WOW SERVICE!! experience throughout the repair process while adeptly managing and organizing a significant amount of the branch's administrative tasks
• We offer training for the right candidates who thrive on working with people and providing exceptional value!
  
  

Why should you become part of our team? Check out what's in it for you!

• Numerous opportunities for advancement
• Training, Career Growth & Positive Life Development
• We're here to help you achieve your personal & professional aspirations
• A fantastic working environment
• Paid vacations AND birthdays
• We advocate for your livelihood
• We treat you with respect and like family
• Opportunity to earn more!!! (Up to $65k per Year)
• Bonuses & prizes available in addition to base pay
• We embody our core values
  
  
  

Requirements

• Be eager to pursue, develop, and engage in ongoing education
• Adhere to the framework of company policies and procedures
• Communicate with professionalism and respect towards clients, office personnel, and colleagues
• Exude an outgoing, professional demeanour, a clean-cut appearance, and a driven and drug-free attitude
• Actively participate in all mandatory staff meetings and training sessions
• Contribute to fostering and sustaining a positive company morale and a friendly, professional work atmosphere
• Strive to work diligently, intelligently, and effectively
• Exhibit a top-notch service attitude towards customers and possess an exceptional telephone manner
• Maintain a tidy and presentable appearance at all times
• Hold a valid driver's license
• Professionally manage incoming calls from policyholders, insurance agents, and retail & commercial clients
• Embrace and be inspired by our Core Values, Brand Promise, and Company Purpose
• Comply with all training in our Client Service Advisor, Job Dispatch, and Inbound & Outbound Playbooks
• Skills / Requirements
• Outstanding sales skills
• Prior experience in customer service
• Proficiency in Point of Sale Systems and Microsoft Office
• Understanding of computer and telephone systems
• Familiarity with auto glass products, installation, and repair processes
• Knowledge of scripting and claims processing procedures for the designated insurance company
• Capability to operate computer and telephone systems while seated for long periods
• Ability to communicate warmly, maintain composure, and build rapport with peers, stores, and customers
• MUST BE ABLE TO REPORT TO KITCHENER FOR TRAINING
  
  
  

Benefits

• Exceptional training and development opportunities
• Flexible scheduling options
• Incentive program for sales performance
• Uniform allowance
• Comprehensive Health and Dental Benefits
• Gym Membership Benefit
• Take your birthday off with pay
• Earn up to $65,000 annually
• Submit your application with confidence - apply today!
• We appreciate the interest of all candidates. Only those selected for further consideration will be contacted

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  IT Services and IT Consulting

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