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Client Representative

Natural Purity

Ottawa

On-site

CAD 85,000 - 95,000

Full time

19 days ago

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Job summary

A leading environmental solutions company seeks Client Representatives in Ottawa. Responsibilities include conducting in-home testing, client presentations, and maintaining customer relationships without pressure to sell. Paid training is provided along with competitive compensation and bonuses. Candidates must have their own vehicle for client appointments.

Benefits

Competitive compensation package
Full benefits
Attractive bonus structure

Qualifications

  • No experience is necessary, paid training provided.
  • Candidates must have their own vehicle.
  • Professional appearance and great attitude are required.

Responsibilities

  • Conduct in-home environmental solutions testing and presentations.
  • Maintain relationships and follow up with customers post-sale.
  • Manage customer appointments and respond to sales referrals.

Skills

Communication
Presentation skills
Customer service
Relationship building
Attitude

Job description

As an industry leader in environmental solutions, Natural Purity is looking for Client Representatives to join our team.

The Client Representative is responsible for the brand and market presence of a well-established environmental solutions company and establishing and continuing relationship development with our customers. Additionally, the Client Representative is responsible for developing new market opportunities through lead generation.

Key Areas of Responsibilities :

  • You will be the subject matter expert responsible for conducting in-home environmental solutions testing and assisting homeowners in diagnosing any potential issues.
  • Perform effective in-home presentations that demonstrate, educate, overcome customer objections, and assist customers in making informed decisions. You will present and recommend the ideal whole home solutions through various product bundles that can help with chlorine, chloramines, hard water build-up, and other common city water problems (both natural and man-made).
  • Inspect where any required equipment should be installed and calculate installation costs.
  • Maintain relationships with customers.
  • Engage with members and prospects, respond to sales referrals to gather pertinent information, ascertain and prioritize customer needs, and set appointments.
  • Communicate weekly work schedule and lead status to the National Sales Manager.
  • Perform effective presentations that demonstrate, educate, and entertain customers on our products; offer special promotions, overcome customer objections, and assist customers to make informed decisions.
  • Process orders according to established procedures, collect payment from customers, and arrange product installation by applicable dealer.
  • Participate in the company post-sale consumer program; schedule appointments to visit customers to follow up and ensure confidence in their purchase. Work to generate referral business and provide consumer thank you gifts.
  • Maintain a professional appearance and attitude reflecting the company’s dedication to professionalism.
  • Communicate effectively with internal departments to ensure superior customer service.

Job Knowledge, Skills, and Experience :

  • No experience is necessary as we will provide you with paid training by a certified trainer.
  • We assure all appointments have been properly screened and meet our guidelines for both the client and team member safety.
  • All of your appointments will be prearranged, and you will have no quotas to meet. There will be no pressure to sell products to potential clients.
  • We provide an extremely competitive compensation package with incentives and bonuses along with full benefits and a pleasant work atmosphere.
  • We have current team members that are making six figures in this position. We are looking for enthusiastic and motivated individuals to join our team and grow our business.
  • We WORK A 5 DAY WORK WEEK. No Saturdays or Sundays. We don't require you to work Statutory Holidays as well.
  • We require candidates to have their own vehicle and provide a professional appearance and possess a great attitude.

Wage : $85,000 - $95,000 per year paid on a weekly basis plus benefits and an attractive bonus structure.

This is not a work-from-home position.

PLEASE ONLY APPLY IF YOU LIVE IN THE GREATER OTTAWA AREA AND RESIDE FULL TIME IN CANADA.

PLEASE NOTE : We require candidates to have their own vehicle for this position. Please DO NOT APPLY if you do not have your own car for transportation to and from customer appointments.

We are also hiring in several different departments including managers, service representatives, sales, and customer service departments. Please feel free to submit your resume and a cover letter if you have interest in applying for any other available position.

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