Client Relationship Manager, Commercial Banking - Metro Vancouver

Scotiabank; Vancouver; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Client Relationship Manager to join their dynamic team in Vancouver. This role focuses on fostering strong client relationships and managing a diverse portfolio while ensuring compliance with banking regulations. The ideal candidate will possess strong sales and negotiation skills, along with a solid understanding of commercial banking products. This position offers the opportunity to contribute to a purpose-driven team, engage with clients, and drive growth within the organization. If you're passionate about client success and thrive in a collaborative environment, this role is perfect for you.

Qualifications

• 2+ years of experience in commercial banking or completion of Bank's training program.
• Strong understanding of financial products and client onboarding processes.

Responsibilities

• Manage a portfolio of clients with sales between $5MM-$15MM.
• Develop and implement marketing strategies for growth.

Skills

Sales Skills

Negotiation Skills

Networking Skills

Relationship Management

Credit Analysis

Education

Undergraduate Degree in Business

Equivalent Experience

Job description

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Requisition ID: 224729

Join a purpose-driven, high-performing team committed to results in an inclusive culture.

Purpose

Contribute to the success of Canadian Commercial Banking by executing individual goals, plans, and initiatives aligned with the team’s strategies, ensuring compliance with regulations and policies.

The Client Relationship Manager (CRM) understands financial products and services, focusing on delivering comprehensive bank offerings and fostering client relationships. Responsibilities include managing a client portfolio of moderate complexity, developing sales pipelines, engaging in client planning, and conducting sales calls. The role targets clients with annual sales between $5MM-$15MM and credit needs from $1MM-$5MM.

Accountabilities

• Promote a customer-focused culture to deepen relationships and leverage bank resources.
• Develop and implement marketing and sales strategies for growth within risk appetite.
• Identify prospects, analyze market data, and prioritize business development opportunities.
• Build market profile through relationship activities, community involvement, and networking.
• Maintain ongoing client relationships, ensuring satisfaction and growth, collaborating with credit and service teams.
• Partner on credit portfolio management, completing credit discussions and documentation timely.

Additional Responsibilities

• Champion operational excellence and adherence to guidelines.
• Ensure compliance with risk, AML, and conduct standards.
• Travel within the region as required.

Qualifications

• Undergraduate degree in business, economics, or equivalent experience.
• At least 2 years of relevant experience or completion of Bank’s training program.
• Strong sales, negotiation, networking, and relationship management skills.
• Knowledge of commercial banking products, credit analysis, and client onboarding processes.

Working Conditions

Office-based environment with travel within the region; non-standard hours may be required.

Location

Vancouver, BC, Canada

Additional Information

Scotiabank values diversity and inclusion and provides accommodations during recruitment upon request. Apply online; only shortlisted candidates will be contacted.