Client Operations Coordinator

Cartel Agency Inc.; Toronto; On-site; CAD 54,000 - 66,000; Full time

Job summary

Cartel Agency Inc. invites applications for a Client Operations Coordinator to join a respected law firm. You will conduct conflict searches, review engagement letters, and open new clients and matters, ensuring compliance with firm policies.

The role requires initiative, organization, and the ability to work under pressure in a professional services environment. The position supports lawyers and clients, contributing to high-quality work and efficient operations.

Qualifications

• Minimum 1 year experience as a conflict administrator, legal assistant, or law clerk
• Experience in patent, accounting and/or billing functions is an asset
• Experience in a legal or professional services setting is strongly preferred
• Ability to handle time pressure and multiple demands
• Proficiency with Microsoft 365 applications

Responsibilities

• Conduct conflict checks; search databases and report findings to the initiating lawyer
• Review engagement letters for compliance with firm policies
• Open new clients and matters ensuring firm requirements are met
• Liaise with patent agents, lawyers and assistants
• Maintain confidentiality and take initiative in daily tasks

Skills

Conflict checks

Database searches

Problem solving

Time management

Stress handling

Tools

Microsoft 365

Aderant/Elite accounting software

Job description

Client Operations Coordinator

Some people see a problem. You see the next step.

Our Client, a highly respected and well‑established law firm is looking for a Client Operations Coordinator who brings equal parts people skills, initiative, and problem‑solving instinct to the table. This is an opportunity to become part of a firm with an impressive reputation and a sophisticated, collaborative environment where your work genuinely matters. The ideal candidate is personable, resourceful, and naturally inclined to find solutions. In this role, you will be trusted with important work that supports the firm, its lawyers, and its clients, while working alongside talented professionals and gaining valuable insight into the operations of a leading legal practice. If you are someone who notices what others miss, are naturally curious, and wants to be part of a firm where you can grow and make a real impact, this could be the opportunity for you. Apply now!

Salary: Up to $60K (Based on Experience)

Key Responsibilities

• Conflict checking; responsible for conducting database searches for new clients and matters, prepare and report findings to initiating lawyer, send firm wide email daily listing all new conflict inquiries
• Review engagement letters for compliance with firm policies
• Open new clients and matters, ensuring firm requirements are met
• Cross‑training functions within department
• Liaise with patent agents, lawyers and assistants
• Produce the highest quality of work
• Accountable for all work assigned
• Takes initiative
• Confidential

Qualifications

• Minimum of 1 years’ experience as a conflict administrator, legal assistant, or law clerk
• Previous administrative work experience relating to patent, accounting and/or billing functions is an asset
• Experience in a legal or professional services setting is strongly preferred
• Handle time pressure situations and stress of multiple demands
• Microsoft 365 suite of applications
• Experience with Aderant or Elite accounting software is preferred
• Ability to problem solve

To apply, please forward your resume to: Zaheeda Merali, Manager – Executive Search, [e-mail]