Client-Focused Personal Banker - Toronto

TD Bank Group; Toronto; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Bank Group in Toronto is seeking a Personal Banking Associate to help customers with accounts, deposits, and financial solutions, building trusted relationships. You will guide customers to the appropriate staff and promote digital banking options while handling routine transactions.

Ideal candidates have a high school diploma or 1+ years of relevant experience, proficiency in MS Office, and strong communication skills.

Qualifications

• MS Office proficiency (Word, Excel, Outlook)
• Strong customer service and communication skills
• Ability to work independently in a dynamic environment

Responsibilities

• Engage customers with day-to-day banking needs and problem resolution
• Guide customers to the right staff for complex inquiries
• Educate customers on digital banking options (mobile, online, ATM)
• Support frontline staff with routine cash and non-cash transactions
• Promote branch processes and adhere to TD’s policies and regulatory requirements

Skills

MS Office proficiency

Customer service orientation

Strong communication

Bilingual (Spanish or Farsi) asset

Education

High School diploma or equivalent

Job description

TD Bank Group in Toronto is seeking a Personal Banking Associate to help customers with accounts, deposits, and financial solutions, building trusted relationships. You will guide customers to the appropriate staff and promote digital banking options while handling routine transactions.

Ideal candidates have a high school diploma or 1+ years of relevant experience, proficiency in MS Office, and strong communication skills.