Client-Facing Technical Project Manager

Akamai; Ottawa; Presencial; CAD 71 000 - 127 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

RRSP

Vacation (PTO)

Employee Stock Purchase Plan (ESPP)

Resumo da oferta

Akamai invites you to join its Service Delivery team as a Technical Project Manager in Ottawa, responsible for end-to-end engagement management with customers and technical solutions on our platform. You will build close relationships, deliver high-quality service, and help customers shape long-term strategies.

You will collaborate across accounts to review architectures, ensure integration efficiency, and drive best practices.

Qualificações

• 2 years of relevant experience and a Bachelor's degree.
• Demonstrate experience in a customer-facing role within the Information Technology industry
• Be familiar with the Internet, including technologies and fundamental protocols such as DNS, TCP/IP and HTTP
• Display excellent written and verbal communication skills, including acting as a facilitator and having contingency planning
• Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams
• Clearance is preferred but not required

Responsabilidades

• Collaborating and working with account teams to evaluate customer architecture and deliver the best of class solutions
• Ensuring customer success by focusing on best practice and our portfolio, helping them develop a long-term strategy
• Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
• Participating in internal projects to contribute to best practices and improve our methodology and quality of integrations

Conhecimentos

Customer-facing experience

Communication skills

Project management

Networking protocols

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Akamai invites you to join its Service Delivery team as a Technical Project Manager in Ottawa, responsible for end-to-end engagement management with customers and technical solutions on our platform. You will build close relationships, deliver high-quality service, and help customers shape long-term strategies.

You will collaborate across accounts to review architectures, ensure integration efficiency, and drive best practices.