Client Executive

EPIC Information Solutions Inc.; Calgary; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company in telecommunications seeks a Client Executive in Calgary to manage customer relationships and drive revenue growth. The successful candidate will be responsible for developing sales strategies and ensuring customer satisfaction while leveraging competitive advantages in advanced technological solutions. A strong background in sales and IT solutions is essential for this role, alongside relevant academic qualifications.

Benefits

Comprehensive compensation package including medical and dental benefits.

35% employee discount on services.

Flexible work hours.

Qualifications

• Experience in Telecommunications or IT industry.
• Ability to develop customer relationships and identify opportunities.
• Demonstrated understanding of business issues.

Responsibilities

• Accountable for all revenue-related activities and achieving sales objectives.
• Develop relationships at all levels of Enterprise Accounts.
• Lead formal presentations and manage proposals for integrated solutions.

Skills

Customer Relationship Management

Sales Strategy

Market Analysis

Negotiation

Communication

Education

University degree in Commerce, Computer Sciences or Business Administration

Job description

Req Id:424629

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

As a Client Executiveyou will have overall responsibility for the retention, growth and management of the customer’s existing revenue base plus acquisition of addressable market. You will be accountable for all revenue related activities associated with products, services, contracts, orders, and sales proposals.

Key Responsibilities

• Responsible for the attainment of Fiscal Revenue and SalesObjectives:
• Prospects and qualifies both new and recurring business opportunities
• Leads development of account plan taking into consideration marketing strategy and Customer business objectives
• Develops and manages relationships at all levels of Enterprise Accounts
• Ownership of Run Rate, and new revenue growth objectives
• Co-ordinates RFP deliverables for retention and growth based services
• Develops strategies and tactics which leverage competitive advantage and profitability:
• Prepares and conducts formal group presentations at senior management levels
• Develops and presents proposals including cost justification, business case and technical portion of response for integrated solutions which represent high value for the Customer and profit for the company
• Leads the creation of Customer offer process (internal business case) and manages approval steps
• Leads and negotiates revenue opportunities for all service elements
• Responsible for engaging and supporting the Sales Specialists for new business development opportunities
• Provides expert consultation on concepts, products and services:
• Acts as the team leader for overall Customer solutions design and is the primary point of contact for the Customer
• Advocate within Bell to drive support and development opportunities that align with customer’s business requirements
• Spends the appropriate amount of time continuously learning through training and information sessions both internally and externally, to align to ongoing customer and market demands
  

Critical Qualifications

↵

• University degree in Commerce, Computer Sciences or Business Administration is preferred
• Experience in the Telecommunications or IT industry selling technical Customer solutions
• Ability to prospect and identify opportunities while developing strong Customer relationships
• Adaptability and flexibility
• Demonstrated strength in understanding and influencing team dynamics vision and full grasp of business issues

Preferred Qualifications

• Enterprise Sales experience coupled with depth (typically acquired through a minimum of 3 years of hands-on experience) in one or more of the following areas:
• Broadband networks
• Unified communications and Voice over Internet
• Cloud, security and wireless/IoT
• Value added applications: Hosting, Managed Services, Vertical Applications
• Professional Services: Outsourcing, Network Management, Consulting, Systems Integration and Security

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status:Regular - Full Time

Job Location: Canada : Alberta : Calgary
Work Arrangement: Hybrid
Application Deadline: 06/27/2025

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada,AB, Calgary

Bell,one of Canada's Top 100 Employers.