Inside Sales Representative (Remote)

Concentrix Limited Company; Vancouver; Remote; CAD 80,000 - 100,000; Full time

Job summary

Join Concentrix as a remote Inside Sales Representative, where you'll support customers and drive sales through inbound and outbound communications. This role offers flexible working from home, with numerous opportunities for career growth and development within a diverse and inclusive workplace.

Benefits

Medical, dental, vision insurance

Employee assistance program

Retirement plan

Paid time off

Paid training days

DailyPay option for early access to pay

Referral bonuses

Networking opportunities

Health and wellness programs

Mentorship programs

Qualifications

• 1+ year of proven hard sales experience.
• Strong understanding of sales processes and relationship building.
• Proficiency in fast-paced multi-tasking.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales, prospect, negotiate, and present.
• Track and document information in databases.

Skills

Sales experience

Communication

Negotiation

Relationship building

Multi-tasking

Computer navigation

Education

High school diploma or GED

Job description

2 days ago Be among the first 25 applicants

JOB DESCRIPTION

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!

As a remote Inside Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. Due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. About 80% of our managers and leaders have been promoted from within! We also offer a range of FREE Learning and Leadership Development programs to help you achieve your career goals.

What You Will Do In This Role

• Provide inbound and outbound customer support using a call flow guide
• Close sales, prospect, negotiate, present, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences with a smile

Your Qualifications

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services)
• A strong understanding of the sales process, relationship building, communication, negotiation, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from at home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop for testing; a work computer may be provided depending on the position, but is not guaranteed
• High-speed internet (no wireless/hotspots or satellite) and a smartphone

What’s In It For You

• The base salary range is $16-$18/hr plus incentives based on performance. Benefits include medical, dental, vision insurance, employee assistance program, retirement plan, paid time off, and paid training days. Applications are accepted ongoing.
• DailyPay option for early access to pay
• Paid training and performance incentives
• Referral bonuses
• Networking opportunities with diverse groups
• Health and wellness programs
• Mentorship programs
• Work-from-home convenience
• Programs supporting diversity, sustainability, and community

REIMAGINE THE BEST VERSION OF YOU!

If this sounds like the right next step, apply today and join over 440,000 global game-changers calling Concentrix their employer of choice.

Location: CAN, ON, Work-at-Home

Language Requirements

Time Type: Full-time

Note: Currently, this position is available only in specified Canadian provinces/territories.