Client Engagement Specialist

Brandon University; Brandon; Hybrid; CAD 73,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Healthy work-life balance

Job summary

Manitoba Agricultural Services Corporation (MASC) invites applications for a 14‑month term Client Engagement Specialist. Based in Brandon or Portage la Prairie, MB, with potential hybrid work arrangements.

The role focuses on strengthening client relationships, improving service delivery, and gathering insights to drive program enhancements. Reporting to the Product Delivery Manager, you will translate client insights into value propositions, assist with market analysis, and support outreach and

Qualifications

• Post-secondary education in Marketing, Communications, or related field or equivalent experience.
• Experience with client engagement and translating insights into value propositions.
• Experience with market/data analysis and post-launch performance tracking.
• Experience with report writing and communicating programs/policies clearly.
• Ability to build and foster stakeholder relationships.

Responsibilities

• Enhance client relationships and improve service delivery experiences.
• Capture and analyze client feedback to inform improvements and program delivery.
• Support strategic outreach through events, stakeholder engagement, and product promotion.
• Translate insights into actionable recommendations and value propositions.
• Collaborate with teams to interpret programs and policies for clients.

Skills

Client engagement

Market analysis

Report writing

Stakeholder relations

Communication

Education

Post-secondary education in Marketing, Communications, Business Admin

Tools

Microsoft Office 365 (SharePoint, OneDrive, Excel, Word, Outlook, PowerPoint)

Job description

Manitoba Agricultural Services Corporation Posted: August 25, 2026
Expires: September 10, 2026

Location

Unit 100 - 1525 First Street South, Brandon, Canada

Position: 14-Month Term
Location: Brandon or Portage la Prairie, MB
(There may be an opportunity for a hybrid work arrangement.)

Manitoba Agricultural Services Corporation (MASC) has an exciting opportunity for you to be a part of a team that values building relationships, enables change, and supports the agriculture industry in Manitoba. Come join our team as we offer an engaging work environment, competitive pay, a comprehensive benefits package (including pension plan), and we encourage a healthy work-life balance.

Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting MASC’s stakeholders. Acting as a liaison between MASC and Manitoba agricultural producers, and stakeholders, this role ensures client feedback is captured, analyzed, and used to inform service improvements and program delivery. The specialist also collaborates on strategic outreach efforts through events, stakeholder engagement, and product promotion.

MASC values excellence, integrity, and accountability. We strive to enhance existing products and develop new products, transform service delivery to enrich the client experience, pursue customer driven organizational change, and maximize performance, engagement, and development of all employees.

MASC has five core competencies: communication, decision making, initiative & innovation, leadership, and organization. Competencies relate to every position at MASC and along with the technical requirements, are included in the qualifications for all positions at MASC.

ESSENTIAL QUALIFICATIONS:

• Post-secondary education in Marketing, Communications, Business Administration, or related field or an equivalent combination of education and related experience may be considered.
• Experience with client engagement including translating client insights and business objectives into value propositions and improving the overall client experience.
• Experience bringing products or programs to market including market/data analysis and post-launch performance tracking.
• Experience with report writing.
• Experience interpreting, applying and explaining programs, policies and procedures.
• Experience using social media platforms, specifically X, Facebook, LinkedIn and YouTube.
• Experience in providing training and developing associated materials.
• Experience with Microsoft Office 365 products (SharePoint, OneDrive, Excel, Word, Outlook, PowerPoint) in a cloud-based environment.
• Ability to establish, develop and foster stakeholder and industry relationships.

DESIRED QUALIFICATIONS:

• Knowledge of Manitoba agriculture, is considered an asset.
• Ability to communicate verbally in both official languages (French and English), is an asset.

CONDITIONS OF EMPLOYMENT:

• Must be legally entitled to work in Canada.
• Must possess a valid drivers license, access to a vehicle and the ability to travel within the Province of Manitoba.

SALARY: $73,156 to $90,499 per annum
CLOSING DATE: September 10, 2026
COMPETITION: #2026-27-17

*Candidates who do not meet all essential criteria may be considered on an underfill basis at a commensurate rate of pay.*

We believe diversity strengthens our ability to provide excellent customer service in a positive work environment. We encourage all to apply. Only those selected for further consideration will be contacted.