Client Development Lead (2659)

NAIT (Northern Alberta Institute of Technology); Edmonton; Remote; CAD 82,000 - 109,000; Full time

Job summary

A leading company in Alberta is seeking a Client Development Lead to create training opportunities for international clients. This role involves developing new business, nurturing relationships, and promoting training programs. The ideal candidate will have strong communication skills and experience in international business development, with a focus on client satisfaction.

Benefits

Flexible work environment

Health and wellness benefits

Professional growth opportunities

Qualifications

• Minimum three years in international/client relationship development.
• Valid passport and ability to obtain visas as needed.
• Experience in managing budgets and proposal development.

Responsibilities

• Identify and develop new international business opportunities.
• Build and maintain relationships with international clients and partners.
• Monitor market trends and adjust strategies accordingly.

Skills

Relationship-building

Culturally competent

Strong communication

Team-oriented

Proactive problem-solver

Education

Bachelor’s degree or diploma

Tools

CRM systems

Learning management systems

Job description

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Detailed Job Description

Visit www.nait.ca / careers to apply directly and ensure your application is received for review.

Reporting to the Program Manager – International Training, the Client Development Lead will create training opportunities for NAIT’s international clients. The role involves developing new business, building relationships with international communities, and promoting training and mentorship programs.

Key Responsibilities

• Identify and develop new international business opportunities.
• Build and maintain relationships with international clients, governments, and partners.
• Negotiate contracts and manage sales processes, including government-funded projects.
• Monitor market trends and adjust strategies accordingly.
• Improve training products and marketing based on regional cultural considerations.
• Contribute to business development strategies.
• Track sales performance and address challenges proactively.
• Travel for trade shows, events, and conferences internationally.
• Provide excellent customer service and ensure client satisfaction.
• Stay informed of regulatory requirements in target markets.
• Conduct needs assessments and develop training solutions.
• Collaborate with the Program Manager on cultural and strategic insights.
• Implement continuous improvements in systems and processes.

Skills & Abilities

• Available to travel up to 75% domestically and internationally.
• Experience in relationship-building with international clients or communities.
• Ability to work in fast-paced, diverse environments.
• Culturally competent and diplomatic in client relations.
• Strong communication and presentation skills.
• Team-oriented with collaborative skills.
• Experience in proposal development and managing budgets.
• Proficient in prioritizing and managing deadlines.
• Comfortable with software tools for reporting and communication.
• Fluency in another widely spoken language is an asset.
• Experience with CRM and learning management systems is an asset.
• Excellent organizational skills and attention to detail.
• Proactive problem-solver with solutions-focused mindset.

Qualifications

• Bachelor’s degree or diploma, or equivalent experience.
• Minimum three years in international / client relationship development.
• Ability to lift 50 lbs.
• Valid passport and ability to obtain visas as needed.

Applicants with foreign credentials should have them evaluated by WES or IQAS.

Remuneration : $82,189.64 - $108,886.96 annually, plus benefits.

Submit your resume and cover letter to apply.

About NAIT

NAIT is recognized as one of Alberta’s Top Employers for 14 years. We value respect, collaboration, creativity, and accountability. We support a flexible and inclusive work environment and offer benefits focusing on health, wellness, and professional growth. Remote work is supported within Canada.