Client Advisor - Chinook

brobstongroup.com - Jobboard; Calgary; On-site; CAD 45,000 - 65,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking a Client Advisor in Calgary, Alberta, to provide exemplary service and support sales targets. This role focuses on creating memorable in-store experiences and engaging with clients.

Candidates should have experience in retail or client-facing roles and be able to work flexible hours. The ideal advisor will connect with clients to build lasting relationships and achieve commercial goals.

Qualifications

• Experience in retail, luxury retail, or relevant client-facing roles.
• Proven track record of achieving commercial results.
• Flexibility to work non-traditional hours.

Responsibilities

• Deliver exceptional client service as a brand ambassador.
• Develop and maintain client relationships through clienteling.
• Achieve or exceed sales targets consistently.

Skills

Client relationship building

Sales achievement

Consultative selling

Proficiency with POS systems

Education

College/University degree (preferred)

Tools

Point of Sale systems

Client tracking tools

Microsoft Outlook/email

Job description

Summary

As a Client Advisor you will embody the Tiffany brand in every client interaction, delivering personalized service to build lasting relationships. You will drive sales by identifying client needs, cultivating repeat business, and contributing to monthly, quarterly, and annual commercial targets. The role focuses on elevating the in-store experience through hospitality, styling, and the Tiffany touch.

Responsibilities

• Deliver exceptional client service and act as a brand ambassador to create memorable in-store moments.
• Develop and maintain client relationships, capture client data, and grow business through clienteling and outreach.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets by driving business through key product pillars.
• Conduct client appointments, convert through curiosity and discovery, and leverage NPS feedback to enhance the client experience.
• Utilize POS and client tracking systems to manage transactions and follow-up; support store hospitality and styling initiatives.

Requirements

• Experience in retail, luxury retail, or relevant client‑facing roles (e.g., hospitality) with a proven track record of commercial results.
• Ability to connect with a diverse client base and deliver consultative selling to drive repeat business.
• Flexibility to work non‑traditional hours, including days, nights, weekends, and holidays.
• Proficiency with Point of Sale systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the country where the position is based.
• Desired: college/university degree and proficiency in multiple languages.