Client Account Specialist

6ix Management; Pickering; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Client Account Specialist to enhance client relationships and drive sales success. This full-time role involves managing the sales cycle, from client acquisition to account management, while delivering exceptional customer service. Ideal candidates will thrive in a fast-paced environment, possess strong communication skills, and be driven to achieve results. Join a dynamic team where your contributions will make a significant impact and help shape the future of promotional marketing. If you're ready to take your career to the next level with a forward-thinking company, apply today!

Qualifications

• 2-5 years of experience in sales or customer service roles.
• Bachelor's degree in a related field preferred.

Responsibilities

• Manage the full sales cycle and client relationships.
• Deliver exceptional customer service and handle inquiries.

Skills

Sales Experience

Customer Service

Communication Skills

Negotiation Skills

Teamwork

Education

Bachelor's Degree in Sales, Communications, Marketing, or Business

Job description

For years, we have been at the forefront of promotional marketing, setting the standard for excellence and innovation. Our team is comprised of experienced professionals who bring exceptional expertise to every project. From visionary leadership to dedicated frontline staff, we uphold the highest standards of professionalism, service, and customized solutions that meet our clients' unique needs.

We are now seeking a Client Account Specialist to join our growing team and play a key role in our continued success.

Our Client Account Specialists are instrumental in fostering client relationships, identifying sales opportunities, and delivering outstanding customer experiences. This role is ideal for individuals who excel in a fast-paced, client-focused environment and are eager to make a meaningful impact.

Key Responsibilities:

• Manage the full sales cycle, from client acquisition to account management and service upgrades.
• Conduct follow-ups with potential clients to maximize efficiency and enhance engagement.
• Build strong, lasting relationships with clients, driving customer satisfaction, retention, and profitability.
• Deliver exceptional customer service, handling inquiries and concerns professionally—both in person and over the phone.
• Maintain accurate records of client interactions and handle sensitive information with the utmost confidentiality.
• Track and analyze sales performance metrics, reporting results to senior management and contributing to strategic goal setting.

Qualifications & Requirements:

• 2–5 years of experience in sales, customer service, or a client-facing role.
• A Bachelor’s degree in Sales, Communications, Marketing, Business, or a related field is preferred.
• Exceptional communication and public speaking skills.
• Strong ability to handle objections, negotiate effectively, and close deals.
• Highly motivated, competitive, and goal-driven with a passion for success.
• Ability to work both independently and within a team environment.
• This is a full-time, in-person position requiring a daily commute to our office.

Step into a career where professionalism, reliability, and teamwork drive both personal and collective success. If you are ready to grow with an industry leader and make a real impact, apply today.