Client Account Manager

Outreach Management; Brampton; On-site; CAD 50,000 - 75,000; Full time

Job summary

Outreach Management is seeking a Client Account Manager to enhance client satisfaction and foster growth. The ideal candidate will be dedicated, organized, and skilled in nurturing positive relationships with clients while addressing their needs effectively. This role offers a competitive compensation package and opportunities for professional development.

Benefits

Team-focused work culture

Hands-on training opportunities

Competitive compensation and benefits

Advancement opportunities in client management

Qualifications

• Strong communication skills and client-centered approach.
• Proven ability to manage multiple client accounts.
• Previous experience in account management or customer service is a plus.

Responsibilities

• Manage and nurture relationships with clients to understand their goals.
• Act as primary manager for client accounts and address inquiries.
• Collaborate with internal teams to meet client needs efficiently.

Skills

Communication

Client-centered approach

Problem-solving

Job description

We are looking to hire a dedicated Client Account Manager to join our team!

At Outreach Management, we specialize in creating long-lasting client partnerships by providing tailored solutions that drive success. As a Client Account Manager, you’ll be at the center of our client relations, using your skills as a manager to enhance client satisfaction and foster growth. This is an ideal role for an organized, proactive manager who thrives on building relationships and ensuring clients reach their goals.

Client Account Manager Responsibilities

• Manage and nurture positive relationships with clients, understanding their goals and offering solutions
• Act as the primary manager of client accounts, addressing inquiries and offering support when needed
• Collaborate with internal teams to meet client needs efficiently and resolve any concerns
• Track client progress, manage key performance metrics, and provide insightful updates to clients
• Collect and share client feedback to help improve products and optimize client satisfaction
• Proactively identify and address any challenges in the client experience to maintain high service standards

What We’re Looking For

• Strong communication skills and a client-centered approach
• Proven ability to manage multiple client accounts and stay organized in a fast-paced environment
• Problem-solving mindset and a proactive approach to addressing client needs
• Previous experience in account management, client success, or customer service is a plus
• A self-motivatedindividual with a dedication to client success and teamwork

Why Join Outreach Management?

• A team-focused work culture that encourages your input and professional growth
• Hands-on training and career development opportunities in client account management
• Competitive compensation and benefits, recognizing your contributions as a manager
• Advancement opportunities in client success and account management

Ready to make an impact as a Client Account Manager? Apply today!

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