Clerk Typist III

College of the North Atlantic; Gander; On-site; CAD 46,000 - 50,000; Full time

Job summary

College of the North Atlantic (CNA) seeks an administrative professional to serve at the Gander Campus. You will act as the front desk point of contact for students, staff, and the public, performing clerical tasks, managing records, and processing admissions and registrations.

This role involves cashiering duties and close collaboration with instructional staff. The successful candidate will possess a Diploma in Office Administration or equivalent and recent front-line experience.

Qualifications

• Diploma in Office Administration or equivalent.
• Recent, relevant front-line client support experience.
• Proficiency with MS Office and data entry tasks.

Responsibilities

• Serve as the first point of contact for students, staff, and the public at the front desk.
• Provide clerical and administrative support to campus operations and instructors.
• Perform data entry and maintain records using PeopleSoft and MS Office.
• Administer cashiering functions, including cash reports and student account records.
• Maintain accurate student records in physical and electronic formats.
• Coordinate admission applications and student registrations; verify documentation.
• Manage student grades and official transcripts; prepare letters and certificates.
• Provide additional administrative support to ensure campus operations run smoothly.

Skills

Customer service

MS Office

Time management

Education

Diploma in Office Administration

Tools

PeopleSoft

Microsoft Office

Job description

Salary Information

CG26 - $45,554.60 - $50,414.00 per annum.

Duties And Responsibilities

• Serve as the first point of contact for students, staff, and the public by providing front desk support, responding to inquiries in person, by telephone, and email, and directing individuals to the appropriate department or resource.
• Provide comprehensive clerical and administrative support to campus operations and instructional staff, including preparing correspondence and reports, coordinating schedules, and managing routine communications.
• Perform data entry and maintain accurate records using a variety of software applications, including PeopleSoft and Microsoft Office, for word processing, spreadsheet development, document preparation, and related administrative functions.
• Administer cashiering functions, including preparing cash reports, managing cash floats and deposits, issuing receipts, and reviewing and maintaining accurate student account records.
• Maintain accurate and up-to-date student records in both physical and electronic formats.
• Coordinate the receipt, review, and processing of admission applications; register students in appropriate programs and courses; and ensure all required documentation is complete, accurate, and properly verified.
• Maintain student grades in the PeopleSoft system; compile, verify, and distribute academic reports; and prepare official student documentation, including transcripts, certificates, and confirmation letters.
• Provide additional administrative support as required to contribute to the effective and efficient operation of the campus.

Screening Criteria

• Diploma in Office Administration ( equivalencies will be considered ).
• Recent, relevant experience in a similar administrative role, providing front-line support to clients or the public.

Assessment Criteria

• Knowledge of general administrative support functions.
• Knowledge of MS Office.
• Ability to deliver exceptional client service.
• Ability to effectively exchange information.
• Ability to work independently with limited supervision.
• Ability to manage time and tasks.
• Ability to work in a confidential environment.
• Professionalism.
• Interpersonal skills.

Conditions of Offer

• When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided.
• Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position.

Conditions of Acceptance

College of the North Atlantic (CNA) recognizes the importance of and is committed to offering flexible work arrangements to its employees. The successful applicant may qualify for a telework arrangement within the province, subject to eligibility criteria. Where appropriate, consideration may be given to a primarily remote, hybrid, or ad-hoc arrangement. However, as a place-based organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise indicated.

Applicant Information

• This position is located at Gander Campus.
• on or before the closing date stated for this job posting.
• It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
• Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
• Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF).
• Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
• Applicants will be notified of their status throughout each stage of the recruitment process.
• An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
• The results from this competition may be used to fill similar vacancies.

Closing Statement

For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Diane Grandy, Selection Board Chair, by email at [e-mail] . College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities. We appreciate your interest in College of the North Atlantic!