Clerk, Office Services and Facilities - Part time

Norton Rose Fulbright LLP; Quebec; On-site; CAD 21,000 - 34,000; Part time

Job summary

Norton Rose Fulbright Canada is seeking a part-time Interior Services and Facilities Attendant for the Quebec office. The role combines responsibilities across the business center, reception, and internal catering services, with a focus on delivering top-tier service to clients and firm members.

The incumbent will handle reprography, document preparation, mail, and AV setup, while assisting in office moves and meeting room bookings. Fluency in French is essential; English is a plus.

Qualifications

• Some experience in reprography and customer service or hospitality.
• Strong proficiency in Microsoft Office; comfortable with AV tools and room booking software (Korbyt or equivalent).
• Excellent interpersonal and communication skills.
• Very good command of written and spoken French; English is an asset.
• Organizational skills, autonomy, discretion, professionalism, and diplomacy.
• Good physical condition (frequent movement, furniture handling).
• Flexibility to work overtime on short notice.
• Availability to work outside regular hours when required.

Responsibilities

• Provide occasional support to the business center, including reprography, document preparation and binding, mail handling, scanning, etc.
• Participate in internal office moves and workstation setups; provide reception and catering coverage during breaks, absences, or vacations.
• Set up conference rooms (tables, chairs, AV equipment for videoconferencing, refreshments, coffee breaks); coordinate room bookings and special needs.
• Order and serve meals and beverages during meetings and events; coordinate major events with the marketing team; support committees in planning activities.

Skills

Interpersonal communication

Customer service

Team collaboration

French language

English language (asset)

Organizational skills

Discretion

Diplomacy

Physical stamina

Tools

Microsoft Office

AV equipment usage

Korbyt

Job description

_ Location: Quebec Office - 100 % on site _

_ Schedule: 8:00 a.m. to 1:00 p.m. – 25 hours/week _

Norton Rose Fulbright is seeking a part-time Interior Services and Facilities Attendant.
This versatile role combines responsibilities related to the business center, reception, and internal catering services.

Position Summary

Through the various tasks assigned, the incumbent will consistently prioritize top-tier service quality for both clients and firm members.

Business Center Clerk

• Provide occasional support to the business center, including reprography, document preparation and binding, mail handling, scanning, etc.;
• Participate in internal office moves and workstation setups;
• Provide coverage for reception and catering services during breaks, absences, or vacations;
• Perform various administrative tasks (e.g., bank deposits, mail delivery).

Reception

• Greet visitors and clients in a professional and welcoming manner;
• Answer phone calls and emails, forward messages;
• Manage deliveries and mail received at reception;
• Confirm boardroom bookings.

Internal Catering Services

• Set up conference rooms (tables, chairs, AV equipment for videoconferencing, refreshments, coffee breaks, etc.);
• Coordinate specific needs with assistants for meeting room bookings;
• Order and serve meals and beverages during meetings and events;
• Provide service to professionals during meetings or events;
• Coordinate major events organized by the firm with support from the marketing team;
• Support committees in planning activities (e.g., student recruitment events, summer BBQ, employee appreciation week);
• Prepare social events such as happy hours for professionals;
• Regularly inspect coffee stations and refrigerators in common areas to ensure cleanliness, functionality, and proper stocking;
• Maintain cleanliness and order in the staff break room.

Job Requirements

• Some experience in reprography and customer service or hospitality
• Strong proficiency in Microsoft Office; comfortable with audiovisual tools and room booking software (Korbyt or equivalent)
• Excellent interpersonal and communication skills
• Strong ability to collaborate with team members
• Very good command of written and spoken French; English is an asset
• Organizational skills, autonomy, discretion, professionalism, and diplomacy
• Good physical condition (frequent movement, furniture handling)
• Flexibility to work overtime on short notice
• Availability to work outside regular hours when required

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

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Please note that this job posting is being advertised to fill an existing vacancy.