Clerk, Information Management

Brampton; Brampton; On-site; CAD 58,000 - 70,000; Full time

Job summary

City of Brampton is seeking a Clerk, Information Management to oversee the lifecycle of information across electronic applications, systems and physical documents at City Hall. You will classify, index, scan and file records, manage the electronic records management system and respond to external document requests from citizens and businesses.

The role requires a certificate in records or information management and at least one year of records management experience, plus knowledge of relevant

Qualifications

• Minimum: certificate in records or information management
• Minimum of one year of experience in a records management role
• Knowledge of records management legislation and city policies

Responsibilities

• Manage information lifecycle for electronic and physical documents
• Classify, index, and file records in both digital and physical formats
• Maintain electronic records management system and ensure data quality
• Respond to external document requests from citizens and businesses
• Coordinate with vendors for transfer of information and supplies
• Draft standard operating procedures and identify process improvements

Skills

Records management

Customer service

Vendor liaison

Information governance

Education

Certificate in records or information management

Tools

Document management system

Databases

Job description

Posting Start Date: 9/28/26

Job Opening Number: 107298
Job Requisition Number: 560
Number of Positions: 1
Job Type: Union
Job Code: Clerk, Info Mgmt
Department: OFFICE OF THE CAO
Division: Purchasing
Starting Salary: $1144.15 per week
Job Grade: 009
Job Status and Duration: Full Time (FT), Temporary (T), vacancy for 12.00 months
Hours of Work: 35 Hour work week
Location: City Hall
Posting Date: 09/28/2026
Closing Date: 10/07/2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
External and internal applicants are now being considered.

POSITION DUTIES:

Responsible for the management of information throughout its lifecycle including electronic applications, systems and physical documents.

• Reviews documents (hard copy and digital) sent for retention to ensure compliance with records planning and applicable by-laws and determines classification
• Updates the electronic records management system with incoming documents and information ensuring quality control of details, conventions, codes
• Creates, organizes, scans, indexes and classifies hard copy and digital records
• Performs imagining service for archival and access to information request purposes
• Assits in annual destruction undertaking
• Moves documents into physical storage and /or ensures digital copies are filed electronically and coordinates with vendors for transfer of information, records and supplies
• Files digital copies of documents
• Repackage and relabels damaged storage boxes
• Provides technical advice to City employees related to records management processes and supporting technology and applications and to coordinate file transfers and management
• Respond to external document requests from citizens and businesses
• Receives requests for documents and undertakes searches / research and provides appropriate materials
• Posts content to websites
• Assist with municipal elections
• Provides support to divisions with information management projects
• Drafts standard operating procedures and identifies process improvements opportunities
• Compiles statistics on inventories and day-to-day operations of the information holdings

Selection Criteria

Education:

• Minimum: completion of a certificate in records or information management

Experience:

• Minimum of one year of previous experience in a records management role

Other Skills and Assets:

• Records management practices and legislation and the specific policies, bylaw and procedures for the City
• Job-related office productivity software, applications and databases, and technology devices
• There is an expectation that the incumbent will remain current on relevant procedures, legislation and policy, both provincial and for the City of Brampton
• Provides customer service and technical advice to employees on records management and to coordinate services
• Receives requests from external and internal parties for documents and information
• Liaises with vendors to order products and schedule services

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

** Various tests and/or exams may be administered as part of the selection criteria.

Applicants who do not meet the educational requirements but have direct related experience may be considered.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [e-mail] or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially