Clerk, ER-Admitting

St. Thomas Elgin General Hospital; St. Thomas; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

HOOPP

Paid vacation & benefits

Training opportunities

Job summary

St. Thomas Elgin General Hospital is seeking an ER Admitting Clerk to interview and register patients in Cerner, initiating and maintaining a precise patient database used by hospital departments to provide quality care.

The role handles Emergency registrations, inpatient admissions, discharges and transfers, serving as a key first contact for patients and families. The successful candidate will have a post-secondary Medical Office Assistant/Health Care Office Assistant credential and at least 1

Qualifications

• Completion of post-secondary Medical Office Assistant/Health Care Office Assistant course is required.
• Minimum of one (1) year Emergency Unit Clerk experience within the last three (3) years with preference given to those with Emergency experience.
• Knowledge of medical terminology.
• Working knowledge of general office procedures and methods, and computerized patient database systems to retrieve patient information.
• Demonstrated advance computer knowledge and skills with Outlook, Electronic Patient Record, Cerner, LaunchPoint and Microsoft Office.
• Proven ability to provide excellent communication and customer service with the public and staff, in person and on the telephone.
• Ability to write legibly.
• Ability to work calmly and efficiently in a fast-paced environment with many interruptions and changing demand.
• Demonstrated ability to attend work on a regular basis in accordance with STEGH’s Attendance at Work Program.

Responsibilities

• Interviewing and registering patients into the Cerner system to initiate and maintain an accurate database.
• Register all Emergency patients and inpatient admissions, discharges, and transfers.

Education

Medical Office Assistant/Health Care Office Assistant course

Tools

Cerner

LaunchPoint

Electronic Patient Record

Outlook

Microsoft Office

Job description

Posting Dates:September 14, 2026 to September 20, 2026

At STEGH, we are committed to providing exceptional patient care and improving the health of our community. Our Hospital is a dynamic environment where teamwork and compassion are at the forefront of everything we do.

WHAT YOU WILL BE DOING:

The Emergency Department is a full-service ER designed to meet the unscheduled and emergency needs of approximately 60,000 Emergency patients per year. STEGH is one of the best performing hospitals in Ontario for ER wait times!

The ER/Admitting Clerk is responsible for interviewing and registering patients into the Cerner system to initiate and maintain an accurate database that will be used by Hospital departments to assist in the provision of quality care for all. In addition, this position will be responsible for all Emergency registrations and inpatient admissions, discharges, and transfers. This department is often the first point of contact for patients and their families.

WHAT YOU MUST HAVE:

• Completion of post-secondary Medical Office Assistant/Health Care Office Assistant course is required
• Minimum of one (1) year Emergency Unit Clerk experience within the last three (3) years with preference being given to those with Emergency experience
• Knowledge of medical terminology
• Working knowledge of general office procedures and methods, and computerized patient database systems to retrieve patient information
• Demonstrated advance computer knowledge and skills with experience using Outlook, Electronic Patient Record, Cerner, LaunchPoint and Microsoft Office
• Proven ability to provide excellent communication and customer service with the public and staff, in person and on the telephone
• Ability to write legibly
• Ability to work calmly and efficiently in a fast-paced environment with many interruptions and changing demand
• Demonstrated ability to attend work on a regular basis in accordance with STEGH’s Attendance at Work Program

WHAT WE PREFER YOU TO HAVE:

• Crisis Intervention Training
• Crucial Conversations Training

HOURS:

The successful candidate must be able to work all assigned shifts by the Hospital including days, evenings, nights, weekends and statutory holidays. In addition, the successful candidate must be willing to work various shifts including 4-hour, 7.5 hour and 11.25 hours when required, meet all requirements of the Collective Agreement related to non-availability and accept short notice relief calls.

WHAT’S IN IT FOR YOU?

• Health Care of Ontario Pension Plan (HOOPP)
• Full Time Status: Paid vacation and a comprehensive benefits plan
• Part Time Status: Percentage of earnings in lieu of vacation/benefits
• Training and development opportunities