Clerk 3

Shared Health-Soins Communs; Altona; On-site; CAD 32,000 - 36,000; Part time

Job summary

Shared Health in Altona is seeking a casual Diagnostic Clerk to support the Altona Laboratory's diagnostic services. You will perform clerical tasks, manage health records, and assist with patient interactions, ensuring timeliness and accuracy in service delivery.

Reporting to the Charge Technologist or the Diagnostic Support Supervisor, you will handle front-desk duties, use standard office software, and maintain a courteous telephone manner while respecting privacy and cultural diversity.

Qualifications

• Grade 12 education or equivalent.
• Post-secondary education in office administration is an asset.
• Experience in hospital/clinic settings preferred.
• Proficient with Windows programs (Word, Excel, Outlook).
• Strong written and verbal communication.

Responsibilities

• Ensure timeliness, accuracy and quality in diagnostic services.
• Provide clerical support in the Diagnostic Services Department.

Skills

Customer service

Communication

Interpersonal skills

Word processing

40 wpm typing

Cree language

Education

Grade 12 education

Post-secondary in office administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Office equipment

Job description

Requisition ID: 412792

Position Number: 20093002

Posting End Date: Open Until Filled

City: Altona

Employer: Shared Health

Site: Shared Health - Altona Community Memorial Health Centre

Department / Unit: Altona Laboratory

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 11/16/2026

FTE: Casual

Anticipated Shift: Days

Work Arrangement: In Person

Daily Hours Worked: 7.50

Annual Base Hours: 1950

Salary: $23.318 , $23.986 , $24.674 , $25.386 , $26.116

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Reporting to the Charge Technologist or the Diagnostic Support Supervisor, the Diagnostic Clerk is responsible for performing functions pertaining to the Diagnostic Services Department by ensuring timeliness, accuracy and quality services to clients.

Experience

• Hospital/medical clinic experience with work involving direct public contact and experience with diagnostic service information, i.e. ward clerk, health records clerk, or medical clinic reception/clerk preferred.
• Recent experience with office equipment including computers, fax machines, and copiers.

Education (Degree/Diploma/Certificate)

• Grade 12 education or equivalent.
• Completion of post-secondary education in office administration through a business school or college an asset.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Excellent knowledge of Windows based programs (Microsoft Word, Excel, Outlook) and Internet.
• Knowledge of Medical Terminology.
• Effective written and verbal communication skills.
• Pleasant and courteous telephone manner.
• Demonstrates interpersonal skills through clear communication and positive behavior.
• Ability to work with minimal supervision and frequent interruptions.
• Ability to respect and promote culturally diverse population.
• Ability to work effectively in a collaborative multi-disciplinary team.
• Good organizational skills and the ability to work independently.
• Ability to make decisions and demonstrate problem-solving skills.
• Accurate word processing at 40 words per minute.
• Ability to speak of Cree an asset.

Physical Requirements

• Manual dexterity required to use desktop computer.
• Interacts with the public.
• Sitting for long periods.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.