ClearDent Dental Software Implementation Specialist

ClearDent; Calgary; A distancia; CAD 70.000 - 90.000; Jornada completa

Descripción de la vacante

ClearDent is seeking a Dental Software Implementation Specialist to ensure smooth onboarding and training for clinics across Canada. Based in your home office, the role requires travel to client sites for on-site or remote trainings and to develop educational materials.

You will analyze practice workflows and guide customers through ClearDent systems with strong CRM record-keeping. The position demands 2 years of dental practice management experience and 1 year of training experience, plus

Formación

• 2 years of dental practice management experience is required.
• 1 year of training experience or equivalent.
• Experience with ClearDent software is required.
• Independent worker.
• Ability to train in a variety of settings and to a variety of experience levels.
• Strong customer relationship-building skills.
• Organization and accurate record-keeping are imperative in this role.

Responsabilidades

• Analyze business processes and guide customers to ensure a smooth transition to ClearDent’s systems.
• Perform on-site training, remote training, and consultative services.
• Create educational materials and conduct webinars.
• Build lasting relationships with customers to ensure success.
• Maintain accurate histories of customer contacts and training records in our CRM system.
• Work with product management to improve software applications and services.
• Other duties as assigned.

Conocimientos

Dental practice management

Training experience

ClearDent software

Independent worker

Training in diverse settings

Customer relationship building

Record keeping

Herramientas

ClearDent

Descripción del empleo

About ClearDent

ClearDent builds software and digital tools to help dentists manage all aspects of their practice, allowing them to focus on providing excellent oral care. For over twenty years, we’ve been an industry leader in streamlining and elevating oral healthcare for patients and doctors. As we begin offering cloud solutions to clinics, hospitals, and operating theatres, we’re looking for flexible, creative talent to join our team and help modernize dental offices across Canada.

About the Role

The Dental Software Implementation Specialist ensures a smooth onboarding experience for our customers by providing training.

While you will be based out of your home office, the role does require some travel.

Responsibilities

• Skilled at analyzing business processes and guiding customers to ensure a smooth transition to ClearDent’s systems
• Perform on-site training, remote training, and consultative services
• Create educational materialsand conduct webinars
• Build lasting relationships with ourcustomersto ensuresuccess
• Maintain accurate histories of customer contacts and training records in our CRM system
• Work with product management to improve software applications and services
• Other duties as assigned

What You Bring

• 2 years of dental practice management experience is required
• 1 year of t training experience or equivalent
• Experience with ClearDent software is required
• Independent worker
• Ability to train in a variety of settings and to a variety of experience levels
• Strong customer relationship-building skills
• Organization and accurate record-keeping are imperative in this role

Attributes

• Efficient and organized, able to juggle various tasks
• Energetic, self-directed and results-oriented
• Genuine interest in helping people
• High emotional intelligence with a high degree of empathy
• Natural problem solver, with highly developed diplomacy skills
• Natural curiosity and a desire to continually grow and develop
• Comfortable working in a fast-paced and dynamic environment
• Team player with a positive attitude and willingness to work collaboratively

Work Environment

• May work outside of regular business hours
• A valid driver’s license and reliable vehicle are required
• Travel may be required from time to time

One Last Thing

We understand that the best candidates don’t always meet every requirement. If you’re a customer-focused, passionate problem-solver excited by the potential the dental industry offers, we’ll happily review your application.

Please note that we only accept candidates who live in Canada and are eligible to work there.

We thank all applicants for their interest. However, we will only contact those candidates selected for interviews.