Cleaning Services Coordinator

BGIS; Old Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to sustainable cleaning solutions! As a Cleaning Services Coordinator, you will play a vital role in ensuring high standards of cleanliness and customer satisfaction. Your responsibilities will include providing administrative support, coordinating reports, and managing cleaning staff to exceed client expectations. This is an excellent opportunity for those passionate about creating cleaner, greener environments while working in a collaborative and innovative atmosphere. If you're self-motivated and possess strong organizational skills, this role is perfect for you!

Qualifications

• 3-5 years of administrative experience required.
• Excellent proficiency in MS Office is essential.

Responsibilities

• Support cleaning services operations through administrative tasks.
• Coordinate reports and assist in audits and inventory management.
• Maintain high standards for cleaning and manage site Cleaners.

Skills

Administrative experience

MS Office proficiency

Interpersonal skills

Problem-solving skills

Leadership skills

Time management skills

Organizational skills

Written communication skills

Verbal communication skills

Customer focus

Job description

Who We Are

At BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products, innovative cleaning technologies, and energy-efficient methods that align with global environmental standards.

Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning Solutions, you become part of a forward-thinking company that values sustainability, continuous improvement, and a positive work culture.

Help us shape a cleaner, greener future through innovation, collaboration, and excellence.

Job Summary:

As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations.

The Cleaning Services Coordinator (CSC) reports to a Regional Director and provides administrative support and coordination in the areas of cleaning services. The CSC is responsible for supporting directors in the operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Regional Director, the CSC is to set high standards for cleaning and to ensure those standards are met. They are to maintain and achieve our customer standard by the most economical use of materials, equipment, and manpower.

Key Duties & Responsibilities

1. Carry out the day-to-day execution of clerical duties to ensure BGIS SCS operations are provided with administrative support.
2. Contact cleaners and support in the proper use of Clear Site.
3. Provide support in the submission of timecards.
4. Provide support in inventory and ordering needs for client sites.
5. Provide support in the clearance process for subcontractors.
6. Provide support in internal audits, assist in the preparation of reports of findings, and maintain records of corrective actions.
7. Coordinate regional reports and perform preliminary analysis.
8. Track regional priorities and ensure that information is tracked and compiled as requested.
9. Prepare/review information prior to Regional Director approval of documents regarding the accuracy of content.
10. Coordinate SCS initiatives throughout the region.
11. Other related general administrative duties as required.
12. Other duties as assigned.

Knowledge & Skills

1. Requires three (3) to five (5) years of administrative experience.
2. Excellent computer skills, proficient with MS office.
3. Self-motivated.
4. Ability to work independently with little or no supervision.
5. Excellent interpersonal skills.
6. Problem solving skills.
7. Effective leadership skills – may have personnel to manage.
8. Strong time management skills and organizational skills.
9. Strong written and verbal communication skills.
10. Strong customer focus.

Licenses and/or Professional Accreditation

1. Must meet security clearance requirements, where applicable.

At BGIS Sustainable Cleaning Solutions we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS Sustainable Cleaning Solutions is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.