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EightSix Network; British Columbia; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Claims Adjuster to join their dynamic team. This role involves investigating auto insurance claims, negotiating settlements, and ensuring high-quality service delivery. The ideal candidate will bring 1-2 years of experience, strong analytical and communication skills, and a passion for customer service. You will have the opportunity to work in a supportive environment that values diversity and inclusivity while contributing to meaningful outcomes for clients. If you're driven to make a difference and enjoy a challenge, this is the perfect opportunity for you.

Qualifications

• 1-2 years of auto claims experience required.
• Proven skills in adjusting and negotiating claims.

Responsibilities

• Investigate and negotiate insurance claims for satisfaction of all parties.
• Maintain accurate records and manage billing for assigned files.

Skills

Adjusting Skills

Negotiating Skills

Analytical Skills

Customer Service

Communication Skills

Computer Skills

Education

CIP Program Enrollment

Tools

Office Applications

Outlook

Web-based Applications

Job description

Job description

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Claims Adjuster - Auto / Expert(e) en sinistres – Automobile

PRIMARY PURPOSE : Reporting to the Team Leader, the Claims Adjuster, Auto is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES :

1. Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements.
2. Maintains accurate records based on company standards and procedures, using company custom computer systems.
3. Reviews and interprets policy wording to confirm and apply coverage of losses.
4. Accurately and efficiently manages the billing for assigned files, within specified timelines.
5. Maintains an excellent working relationship with existing clients to further develop business.
6. Committed to continuous education to keep up-to-date with all industry and legislative issues and changes.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES :

1. Performs other duties as assigned.

QUALIFICATIONS :

Education & Licensing

1. Enrolled in CIP program.

Experience

1. 1 to 2 years of experience.
2. Proven adjusting, negotiating skills and analytical skills.
3. Excellent interpersonal and communication skills.
4. Advanced computer skills including office, outlook and web based applications.

Skills & Knowledge

1. 1-2 years of auto experience.
2. Demonstrated passion for customer service.
3. Excellent oral and written communication skills.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer.