Claims Technician - Life & Health Process Expert

Desjardins; Toronto; On-site; CAD 60,000 - 83,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible vacation 4 weeks

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins in Toronto, Ontario seeks a claims technician to process life and health insurance claims, promote occupational health and manage disabilities. You will act as technical expert and provide discipline-specific support for the unit’s activities and processes, tailoring your approach to each case.

The role requires researching and analyzing processes, information management and data processing, using sound decision-making to solve complex problems and improve methods.

Qualifications

• General college diploma in a related field.
• Minimum of three years of relevant experience.
• English proficiency is required due to interactions with partners and clients.
• French knowledge may be required for positions in Quebec.

Responsibilities

• Provide technical support for projects and complex operational issues.
• Carry out specialized technical studies, research and analysis; act as resource for solutions and action plans.
• Roll out and maintain software and manual/ automated processes; train users.
• Prepare technical notes to enhance skills and knowledge of users and teams.
• Help practitioners follow unit standards and use business solutions, tools and systems.

Skills

Research and analysis

Decision making

Tailor approach

Communication with teams

Education

General college diploma in a related field

Job description

Desjardins in Toronto, Ontario seeks a claims technician to process life and health insurance claims, promote occupational health and manage disabilities. You will act as technical expert and provide discipline-specific support for the unit’s activities and processes, tailoring your approach to each case.

The role requires researching and analyzing processes, information management and data processing, using sound decision-making to solve complex problems and improve methods.