Senior Property & Casualty Claims Advisor

Desjardins; Montreal; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Vacation (4 weeks)

Defined benefit pension

Group insurance with telemedicine

Telework equipment reimbursement

Job summary

Desjardins is seeking a property and casualty insurance claims advisor in the Montreal area to manage high- and medium-complexity claims. You will investigate, analyze, and settle claims, negotiating with clients and third parties while upholding Desjardins' standards and policies.

The role requires strong analytical skills, excellent decision making, and effective communication with English-speaking partners and customers. A valid driver's license and willingness to travel are expected.

Qualifications

• Knowledge of French is required.
• Advanced proficiency of English due to duties or tools.
• Availability to travel within Greater Montréal area and surrounding regions, as required by business needs.
• Must have a valid driver's license and access to a vehicle; business travel reimbursed on a mileage basis.

Responsibilities

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports to determine settlement amounts.
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms.
• Meet deadlines to ensure client satisfaction and avoid penalties.
• Negotiate with all parties involved to ensure smooth claims processing.

Skills

Business insight

Communicates effectively

Decision quality

Education

General college diploma in a related field

Job description

Desjardins is seeking a property and casualty insurance claims advisor in the Montreal area to manage high- and medium-complexity claims. You will investigate, analyze, and settle claims, negotiating with clients and third parties while upholding Desjardins' standards and policies.

The role requires strong analytical skills, excellent decision making, and effective communication with English-speaking partners and customers. A valid driver's license and willingness to travel are expected.