Claims Specialist - Remote, 12-Month Contract

Western Financial Group; Calgary; Remote; CAD 50,000 - 70,000; Full time

Benefits offered by this job

14 Paid Wellness Days

3 weeks vacation

Company-matching savings programs

100% employer-paid group benefits

Volunteer hours support

Job summary

Western Financial Group is seeking a Claims Associate for a 12‑month contract, remote in Canada. The role supports claims processing, payments, and coordination with underwriters and brokers.

Candidates should have a General Insurance Level 2 license (or intent to obtain within 6 months) and 3 years of experience. The position offers 37.5 hours weekly with a $50k–$70k salary and remote work across Canada.

Qualifications

• Licensed General Insurance Level 2 or willing to obtain within 6 months
• Minimum 3 years in the general insurance industry
• Strong organizational skills to handle multiple priorities and ensure accuracy
• Ability to translate policy jargon into clear explanations for customers
• Proficient in MS Word, Excel, Outlook

Responsibilities

• Produce, review, reconcile, and distribute claims bordereaux reports
• Manage disbursement of cheques and urgent payments per policy
• Reconcile financial reports with Accounts Receivable and handle void/stale cheques
• Assign new claims to adjusters and vendors per SLAs
• Manage the claims team inbox and maintain service standards
• Issue adjuster and legal fee payments as required
• Enter new claims, reserves, payments and updates in systems
• Provide feedback to Underwriters and Risk Management on claims frequency and hazards
• Maintains files and payment schedules and drafts correspondence to insureds and claimants
• Support broker network and underwriters with data for underwriting practices

Skills

MS Word

MS Excel

MS Outlook

Organizational skills

Education

General Insurance Level 2 License

Tools

MS Word

MS Excel

Outlook

Job description

Western Financial Group is seeking a Claims Associate for a 12‑month contract, remote in Canada. The role supports claims processing, payments, and coordination with underwriters and brokers.

Candidates should have a General Insurance Level 2 license (or intent to obtain within 6 months) and 3 years of experience. The position offers 37.5 hours weekly with a $50k–$70k salary and remote work across Canada.