Claims Coordinator

Charger Logistics Inc.; Brampton; Híbrido; CAD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Healthcare Benefit Package

Career Growth

Descripción de la vacante

Charger Logistics Inc. is seeking an experienced claims adjuster to evaluate and adjudicate complex claims, including bodily injury involving company vehicles. The role requires overseeing investigations, preparing detailed summaries, and ensuring compliance with regulatory requirements.

You will negotiate with insurers, coordinate with operators, and maintain litigation and subrogation files. On-call shifts for nights/weekends are required, with a focus on accuracy and confidentiality.

Formación

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability.
• Advanced knowledge of Microsoft Outlook and Excel.
• Strong multi-tasking, time-management, customer service, and organizational skills.
• Ability to maintain a high level of confidentiality.
• Ability to stay calm in crisis situations.

Responsabilidades

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

Conocimientos

Multi-tasking

Time management

Customer service

Organizational skills

Confidentiality

Crisis management

Educación

Post-secondary education in Insurance or related program

Herramientas

Microsoft Outlook

Excel

Descripción del empleo

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations

• Competitive Salary
• Healthcare Benefit Package
• Career Growth