Dispatch Logistician

Charger Logistics Inc.; Brampton; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health care benefit package

Career growth

Job summary

A logistics and transportation firm in Brampton seeks a motivated individual to serve as the primary point of contact for customers, coordinate freight, and maintain strong relationships. The ideal candidate will have a Bachelor's Degree in Logistics or related fields, with at least one year of experience in supply chain management. This full-time position offers a competitive salary and opportunities for career growth. Responsibilities include analyzing data, negotiating rates, and ensuring high service levels.

Qualifications

• 1+ year of experience in the supply chain/transportation industry.
• Experience dealing with FTL shipments.
• Familiarity with North American geography.

Responsibilities

• Serve as the primary point of contact for customers.
• Build and maintain strong relationships with customers, brokers, and carriers.
• Analyze lane data and negotiate rates with customers.

Skills

Problem-solving

Teamwork

Communication

Education

Bachelor's Degree or College Diploma in Logistics, Supply Chain Management and/or Business

Tools

Microsoft Office Suite

Job description

Charger Logistics is a world‑class asset‑based carrier specializing in timely transportation of diverse freight, including dedicated loads, specialized hauls, temperature‑controlled goods and HAZMAT cargo. We invest in our employees, providing room to learn, grow, and advance. We are currently expanding and looking to add a motivated individual to our Brampton office.

Responsibilities

• Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service.
• Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication.
• Analyze lane data, on‑time performance and costs to effectively negotiate rates with customers and third‑party carriers, ensuring profitability and customer satisfaction.
• Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules and documentation.
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity and schedule.
• Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
• Proactively communicate service risks to customers to provide proper resolution.

Requirements

• Bachelor's Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required.
• 1+ year of experience in the supply chain/transportation industry is required.
• Experience dealing with FTL shipments.
• Familiarity with North American geography.
• Proficient in Microsoft Office Suite with the aptitude to learn new software quickly.
• Problem‑solving and decision‑making skills with the ability to work in a team environment.

Benefits

• Competitive salary.
• Health care benefit package.
• Career growth.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Customer Service

Industries

Truck Transportation