Claims Administrator – Logistics & Insurance | Growth & Benefits

ContainerWorld Forwarding Services Inc.; Richmond; On-site; CAD 50,000 - 65,000; Full time

Benefits offered by this job

Pension

Extended health

Scholarships

Career development

Stock purchase plan

Job summary

ContainerWorld Forwarding Services Inc. in Richmond, BC, seeks a dedicated Claims Administrator to support insurance claims processing and destruction logistics.

You will handle documentation, liaise with carriers and adjusters, and ensure accurate processing of claims for our warehouse operations. The role requires 2–3 years in claims or a Level 1 General Insurance certificate, strong Excel skills, and excellent attention to detail.

Qualifications

• Post-secondary courses completed.
• 2–3 years claims experience or Level 1 General Insurance Diploma.
• Strong investigative and analytical abilities.
• Advanced Excel skills.
• Proven ability to provide exceptional customer service.
• Attention to detail and strong numerical skills.
• Excellent communication and interpersonal skills.
• Independent work with minimal supervision while collaborating with team.

Responsibilities

• Performs claims administration functions including processing insurance claims and destruction bill of lading.
• Plan, schedule and track destruction loads; report to customers and coordinate with adjusters.
• Process paperwork to support warehouse operations for claims processing and resolving receiving discrepancies.
• Investigate claims, prepare documentation for regulatory agencies, and submit claims paperwork and monthly insurance reports.
• Coordinate with warehousing, logistics, third‑party carriers and insurance companies.
• Other related departmental activities.

Skills

Claims processing

Analytical skills

Customer service

Attention to detail

Advanced Excel

Education

Post-secondary courses

Level 1 General Insurance

Tools

Excel

ERP

CRM

Sage

Truckmate

Kronos

Job description

ContainerWorld Forwarding Services Inc. in Richmond, BC, seeks a dedicated Claims Administrator to support insurance claims processing and destruction logistics.

You will handle documentation, liaise with carriers and adjusters, and ensure accurate processing of claims for our warehouse operations. The role requires 2–3 years in claims or a Level 1 General Insurance certificate, strong Excel skills, and excellent attention to detail.