Claims Adjuster

Northbridge Financial; Vancouver; Hybrid; CAD 65,000 - 75,000; Full time

Job summary

A leading Canadian insurance company is looking for a Claims Adjuster to join their dynamic team in Vancouver. The role involves investigating property claims, managing customer relationships, and contributing to a flexible, hybrid work environment. You will enjoy competitive salaries, well-being support, and growth opportunities through education assistance.

Benefits

Hybrid work model

Employee share purchase plan

Flexible health benefits

Wellness programs

Education assistance

Qualifications

• Minimum 3 years of Property Claims Handling experience.
• Strong technical skills in MS Office and familiarity with Xactimate and Encircle.
• Ability to communicate clearly with Claimants, Brokers, and Vendors.

Responsibilities

• Investigate and evaluate assigned Property claims.
• Approve and adjust estimates of damage and loss amounts.
• Manage stressful calls and deliver decisions on claims.

Skills

Investigating claims

Customer communication

Time management

Evaluating loss amounts

Education

Post-Secondary Education in an insurance-focused program

CIP designation

Tools

Xactimate

Encircle

MS Office Suite

Job description

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster, you will be part of a dynamic team that prides itself on having a sharp eye for detail while keeping the customer experience top of mind. Our Property Adjusters provide efficient and prompt investigation on property damages, including theft, disappearance of jewelry, wind claims, and even potential exposure to CAT claims. Along with Claims handling, they will be heavily involved with subrogation files and assist our Leaders with ad-hoc projects that arise.

We want your talent!

If you are great at:

• Thoroughly investigating & evaluating assigned Property claims

• Approving and adjusting estimates of damage and loss amounts

• Estimating repair cost, replacement, or compensation

• Managing stressful calls and clearly delivering decisions on claims

• Effectively managing a busy day-to-day schedule

• Providing a great Customer experience

And you have:

• Post-Secondary Education in an insurance-focused program or a related program

• Completed or working towards the CIP designation

• A minimum of 3 years of Property Claims Handling

• Experience with Xactimate and Encircle is an asset

• Strong technical skills with the MS Office Suite

• Ability to clearly communicate with Claimants, Brokers, and Vendors

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM, or other courses desired, internal mobility, Leadership training, and mentoring programs.

#LI-NW1 #LI-Hybrid

Salary range- $65,000 - $75,000 for Vancouver, BC.

Actual pay may be below or above the range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.