City Fleet Generalist

Bison Transport Inc.; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Coaching & training

Work-life balance

Meaningful work

Wellness program & sports

Job summary

Bison Transport Inc. in Calgary is seeking a City Fleet Generalist to support city dispatchers and planners, monitor the fleet, and improve driver productivity and yard utilization.

The role focuses on analyzing processes, identifying opportunities, and collaborating with multiple teams to implement solutions that boost daily efficiencies. 2-2-3 shift core responsibilities apply.

Qualifications

• 1-3 years of transportation or logistics experience is an asset.
• Excellent interpersonal and communication skills.
• Proven analytical and critical thinking skills.
• Excellent problem-solving abilities.
• Demonstrated skills in aligning goals with strategic direction to achieve targeted business results.
• Proven team player with the ability to work effectively in cross-functional teams.
• Strong knowledge of company goals, work direction, and practices.
• Excellent knowledge of North American geography.

Responsibilities

• Determine city pool requirements for the day and communicate to planning teams.
• Support and/or complete yard audits and address inaccuracies.
• Audit planning sheets for cross-dock opportunities to move equipment as needed.
• Audit planning sheets to improve planning efficiency and yard utilization.
• Run trailer inactivity reports and follow-up with CSRs to have empty trailers picked up.
• Review available ABL equipment in Calgary City Network and advise on redistributions.
• Act as escalation point for city issues.
• Provide coverage for lunch periods, sick days or vacation time.
• Any other duties as assigned daily or permanently.
• Monitor dispatch sheet and driver plans for late pickups or deliveries.
• Update drivers' ETAs in system with accurate times.
• Monitor planning sheets to ensure bookings are up-to-date and follow-up on discrepancies.
• Monitor company drivers to control overtime.
• Process satellite messages as required.
• Dispatch and manage cartage company drivers.
• Manage ABL carriers entering or leaving city terminal.
• Manage messages and emails from city drivers that are shunting.
• Review previous days’ late deliveries and identify root causes for teams.

Job description

Internal Application Deadline: August 14, 2026.

City Fleet Generalist (CFG)

is responsible forproviding support to all positions within the city team.The primary focus will be support for city dispatchers and planners whilemonitoringthe assigned fleet, looking and acting upon opportunities to improve Driver productivity, equipmentutilization, inactivity atcustomer’spools and yard utilization.The incumbent willpossessstrong leadership skills and willutilizetheir dispatch and planningexpertiseto analyze andidentifyprocess improvement opportunities to create efficiencies within the city team. The CFG will work closely with all teams within Bison, continually assessing established processes by recognizing current and potential issues and needs.

Specific Responsibilities include:

Core Accountabilities/Responsibilities:

• Determine city pool requirements for the day and communicatetoplanning teams.
• Support and/or complete yard audits while communicating/solving inaccuracies.
• Audit planning sheets looking for cross dock opportunitiesin order tomove equipment back to the correct region or free up equipment based on current needs.
• Audit planning sheets looking for opportunities to improve planning efficiency and yardutilization.
• Run trailer inactivity report and follow-up withCSR’sto have empty trailers picked up.
• Review available ABL equipment in theCalgaryCity Network and advise on opportunities to direct them back to home locations.
• Act as an escalation point for issues within the city.
• Provide coverage for lunch periods, sickdaysor vacation time for all city positions.
• Any other duties that may be assigned from time to time, on a daily or permanent basis.

City Operations Support:

• Monitor the dispatch sheet, looking atdriversnext plans toidentifyany potential late pickups or deliveries.
• Update driver’sETA’swithin system to showaccuratetimes for available power.
• Monitor planning sheets to ensure booked appointments have been updated and follow-up withCSR’son any discrepancies.
• Monitor company drivers while planningin order tocontrol overtime.
• Process satellite messages asrequired.
• Dispatch and manage cartage company drivers.
• Manage ABL carriers entering or leaving the city terminal.
• Manage messages and emails from city drivers that are shunting.
• Review previous days’ l ate deliveries looking for root cause and highlighting any opportunities to theappropriate team.

Operational Improvement:

• Responsible for working with the CitySupervisortoidentifyprocess and business improvement opportunities within the City Team.This will include gaining a full understanding of current processes and working with the Operations group toidentifypotential solutions and implement action plans to improve dailyefficiencies.

Training:

• This involvesassistingthe CitySupervisorwith the general and specific training of all new and current city Planning & Dispatch staff.This includes:New staffas per the training schedule,ongoing training for current staff as scenariosarise, or as they areidentifiedby the CitySupervisor.
• Any other duties that may be assigned from time to time, on a daily or permanent basis.

Our Ideal Candidate will possess:

• 1-3 years of previous transportation or logistics experience is an asset.
• Excellent interpersonal and communication skills.
• Proven analytical and critical thinking skills.
• Excellent problem-solving abilities.
• Demonstrated skills in aligning goals with strategic direction to achieve targeted business results.
• Proven team player with the ability to work effectively in cross-functional teams and to develop and maintain collaborative working relationships.
• Strong knowledge of company goals, work direction, and practices.
• Excellent knowledge of North American geography.

Shift :

2-2-3 Continental from 06:00 - 18:00 MT.

This job is classified under NOC Code:

14404.

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.