City Dispatch Assistant

Transam Carriers Inc.; Vaughan; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Health and dental benefits

Training and career path

Job summary

Transam Carriers Inc. is seeking an entry-level City Dispatch Assistant in Vaughan to support our GTA city dispatch team. This on-site role offers training on the job with the goal of growing into a City Dispatcher position.

You will assist with driver coordination, real-time tracking, and communicating updates to customers, warehouses, and drivers. Training, health and dental benefits, and a professional team environment are provided.

Qualifications

• Comfortable using a computer and on the phone.
• Clear communication in English; a second language is an asset.
• Knowledge of GTA roads is a plus.
• Dispatch or logistics experience is helpful but not required; on-the-job training provided.

Responsibilities

• Support the city dispatcher in getting drivers rolling on pickups, deliveries, shunts and trailer switches.
• Track drivers in real time and flag delays, appointment changes and issues early.
• Call customers, warehouses and drivers with updates and keep everyone informed.
• Keep trip, hours and detention records accurate.
• Learn how city work is planned and assigned alongside an experienced dispatcher.

Skills

Computer skills

Organized

Clear English communication

Second language asset

GTA road knowledge

Trainable for dispatch

Job description

Full-time, on-site | Morning (6:00 AM – 2:00 PM) or afternoon (12:00 PM – 8:00 PM) shift

Transam Carriers is an asset-based carrier with 140+ trucks running across Canada and the U.S. We're looking for a City Dispatch Assistant to support our GTA city dispatch team. This is an entry point: we train you on the job, and the goal is for you to grow into the City Dispatcher role.

What you'll do

• Support the city dispatcher in getting drivers rolling on their pickups, deliveries, shunts and trailer switches
• Track drivers in real time (Samsara) and flag delays, appointment changes and issues early
• Call customers, warehouses and drivers with updates, and keep everyone informed
• Keep trip, hours and detention records accurate
• Learn how city work is planned and assigned, step by step, alongside an experienced dispatcher

What you bring

• Comfortable on a computer and on the phone
• Calm, organized and reliable — you follow through
• Clear communicator in English; a second language (Punjabi, Russian or others) is a real asset
• Knowledge of GTA roads is a plus
• Dispatch, logistics or driving experience helps but is not required — we will train the right person

What we offer

• Training and a path to City Dispatcher
• Health and dental benefits
• A team where reliability and professionalism are recognized