Chief Operating Officer

Calum's Cabin; Edmonton; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

Join a compassionate organization dedicated to supporting families during their toughest times. As the Chief Operating Officer, you'll play a pivotal role in shaping the future of a charity that provides essential services to families facing the challenges of a child's cancer diagnosis. This unique position offers the chance to blend strategic leadership with hands-on operational work, ensuring that every action contributes to creating lasting memories for families. If you're a passionate leader with a commitment to making a difference, this role is your opportunity to impact lives positively.

Benefits

28 days annual leave

Flexible hybrid working

Family-focused culture

Employee Assistance Programme

Qualifications

• Proven track record in operational leadership and system improvement.
• Experience in the charity or voluntary sector is preferred.

Responsibilities

• Lead daily operations and manage holiday homes and accommodation.
• Drive strategic plans and oversee fundraising and HR activities.

Skills

Operational Leadership

Finance Knowledge

HR Management

Communication Skills

Collaboration Skills

Education

Relevant Degree

Tools

Salesforce CRM

Job description

• Hybrid/Remote: Flexible within Scotland, with regular travel to Calum’s Cabin sites
• Closing date: 29th May 2025
• Advertised from: 2nd May 2025
• Permanent position

Role

Help families create precious memories at the toughest time of their lives.

Calum’s Cabin is a place of comfort, connection, and care for families facing the unimaginable — a child’s cancer diagnosis. Founded in memory of Calum Speirs, our charity provides free holiday homes, hospital accommodation, and financial support to hundreds of families each year across the UK and Ireland.

We are now looking for our first-ever Chief Operating Officer (COO) to help shape the next stage of our growth. This is a unique opportunity to combine strategic leadership with meaningful, hands-on work, and to make a lasting difference in the lives of families when they need it most.

The Role

As Chief Operating Officer, you will work closely with the Board of Trustees to lead and deliver the day-to-day operations of Calum’s Cabin.

Your role will include:

1. Translating strategy into operational plans and driving delivery
2. Overseeing the booking and management of Calum's Cabin holiday homes and hospital accommodation, fundraising operations, HR, finance, governance, and supporter care
3. Leading and supporting a small, dedicated team and volunteers
4. Strengthening systems, processes, and culture as we continue to grow
5. Representing Calum’s Cabin with warmth, professionalism, and compassion

This is an ideal role for someone excited to blend operational leadership with direct impact — where every action helps families at one of the most critical times in their lives.

About You

You will be an experienced operational leader with:

• A track record of delivering effective operations and improving systems and team performance
• Strong finance, HR, compliance, and governance knowledge
• Outstanding communication, leadership, and collaboration skills
• Experience in the charity or voluntary sector
• A values-driven, emotionally intelligent, and proactive approach

Experience with Salesforce CRM or understanding of the health service landscape in Scotland would be advantageous but is not essential.

What We Offer

• Salary of £55,000–£60,000 per annum
• 28 days annual leave plus bank holidays
• Flexible hybrid working and a family-focused, supportive culture
• The chance to make a real and tangible difference every day

Deadline for applications: 29th May 2025 (noon)

Join us and help families create memories that will last a lifetime.

• On site: Families Outside national office, 17 Gayfield Square, Edinburgh EH1 3NX with some flexibility for hybrid working
• Closing date: 21st May 2025

An exciting opportunity has arisen for a senior management post within Families Outside. This is a key role for a dynamic and passionate individual interested in making a real difference in the lives of families affected by imprisonment. If you are skilled and motivated to take strategic and operational responsibility for supporting children and families and have the skills and experience to lead a team of dedicated staff, we would like to hear from you!

This role is primarily based at our Head Office in Edinburgh but is feasible for anyone in the central belt.

About the role

Families Outside is the only national charity in Scotland dedicated to supporting children and families affected by imprisonment. This senior management post leads the strategic development and implementation of the Family Support team, linking Regional Managers, Regional Family Support Coordinators, the national Helpline, and support to Prison Visitors’ Centres to improve outcomes for affected families across Scotland. The post holder will lead and inspire a team of managers to deliver high-quality, integrated support within our values framework (Compassion, Integrity, Tenacity, and Expertise). Undertaking significant projects, providing strategic leadership, and representing Families Outside are key components of this challenging role.

About you

You will need a proven relevant track record, possibly gained in various sectors, with experience at a senior level engaging with diverse stakeholders. You should have demonstrable experience managing and developing a family support service, working collaboratively to support families in criminal justice contexts, with child and adult protection, trauma-informed practice, and managing staff, students, and volunteers.

You thrive on working collaboratively, building relationships, and understanding the organization and sector quickly. You should be an effective communicator, comfortable with media and parliamentary bodies, and capable of persuading others. You will lead a team of 4–5 managers, report to the CEO, and contribute to local and national policy development.

This is an exciting time for Families Outside, following a major restructuring, offering opportunities to deliver our ambitions nationally and internationally.

Benefits include 25 flexible leave days, 10 public holidays, hybrid & flexible working, and an Employee Assistance Programme (Health Assured).

Children First is Scotland’s National Children’s Charity, committed to supporting children and families to thrive, with a focus on respect, compassion, and relationships. We are seeking a Board Trustee with a legal background to support our governance and legal compliance. This voluntary role offers an initial 3-year term, with potential for renewal, and involves attending up to 5 Board meetings annually, participating in subcommittee meetings, and contributing strategically to the organization’s legal and governance matters.

Applicants should be qualified lawyers with a passion for children’s rights and good governance. We value diversity and encourage applications from all backgrounds. Travel expenses are reimbursed.

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