Chief Functionnal Analyst MCP Client Domain

National Bank of Canada; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada in Montreal seeks a Chief Functional Analyst for the MCP Master Client Profile team to drive data quality and governance across client data assets.

You will bridge business and IT, analyze issues, map processes, and collaborate with architects, developers and product owners to deliver value and priority deliverables.

The role offers hybrid work, flexible schedules, internal mobility and continuous development through training and coaching.

Qualifications

• Bachelor's degree in computer science or related field and several years of IT as a business/functional analyst.
• Experience in workshop facilitation and stakeholder management.
• Experience within a data ecosystem (SQL, Oracle).
• Mastery of modeling tools (UML, BPMN, Collibra) and Agile methodologies (Scrum, Kanban, SAFe).
• Knowledge of Atlassian tools (JIRA, Confluence).
• Experience in functional requirements documentation.
• Excellent autonomy, sense of organization and ability to manage multiple priorities.
• Team spirit, curiosity, flexibility and open-mindedness.

Responsibilities

• Analyze business issues, map processes and identify data needs.
• Collaborate with IT, architects and developers to ensure a coherent vision, lead workshops.
• Implement the governance of the master data (MDM) of the Bank.
• Support POs (product owners) and stakeholders in prioritizing value-added deliverables.
• Diagnose data-related issues and propose continuous improvements.
• Convert business needs into functional requirements, write use cases and business rules.
• Participate in the testing strategy, validate scenarios and support backlog management.

Skills

Business analysis

Functional analysis

Workshop facilitation

Stakeholder management

Data governance

SQL

Oracle

UML

BPMN

Collibra

Jira

Confluence

SAFe

Scrum

Kanban

Education

Bachelor's degree in Computer Science or related field

Tools

Jira

Confluence

Collibra

Oracle

MySQL

Job description

A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the Bank’s data ecosystem, where every decision contributes to offering an exceptional experience to our clients.

You are part of a squad dedicated to the implementation and integration of new business capabilities from the client domain into our assets.

We are accelerating our cloud transformation, and to achieve it, we need your expertise, your curiosity, and your collaborative spirit.

You are part of a passionate, committed and rigorous team. You will have the opportunity to contribute to large-scale projects, develop your skills and have a real impact on data quality and the Bank’s strategic decisions.

Your team

IT and Operations is made of more than 5,500 specialists who work in an agile, proactive and collaborative way to seize opportunities, stay at the cutting edge of technologies and continuously improve processes.

You are part of the MCP - Master Client Profile team with 70 colleagues and you report to the Senior Manager. Our team stands out for its level of maturity, experience and knowledge of the business sector.

We aim to offer you maximum flexibility to promote your quality of life. This is shown by a hybrid work setup and a flexible schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training and coaching and mentoring support are always available to you.

Your job

• Your role is a hybrid of business analyst/functional analyst.
• Analyze business issues, map processes and identify data needs
• Collaborate with IT, architects and developers to ensure a coherent vision, lead workshops
• Implement the governance of the master data (MDM) of the Bank
• Support POs (product owners) and stakeholders in prioritizing value-added deliverables
• Diagnose data-related issues and propose continuous improvements
• Convert business needs into functional requirements, write use cases and business rules
• Participate in the testing strategy, validate scenarios and support backlog management.

Prerequisites

• Bachelor’s degree or other diploma in computer science, or related, and several years of experience in IT as a business analyst and/or functional, ideally in a banking environment
• Experience in workshop facilitation and stakeholder management
• Experience within a data ecosystem (SQL, Oracle)
• Mastery of modeling tools (UML, BPMN, Collibra) and Agile methodology (Scrum, Kanban, SAFe)
• Knowledge of Atlassian tools (JIRA, Confluence)
• Experience in functional requirements documentation
• Excellent autonomy, sense of organization and ability to manage multiple priorities
• Team spirit, curiosity, flexibility and open-mindedness.

Languages: French, English

Reason to require this language: you will need to work closely with our colleagues outside Quebec.

Required skills: Artificial Intelligence, Atlassian Confluence, Atlassian Jira, Collibra, Cybersecurity, Diversity & Inclusion, Empathy, Functional Analysis, Initiative, Kanban, Learning Agility, MySQL, Oracle, Resiliency, Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?