Chief Executive Officer

Flagship Management LLC; Metropolitan; On-site; CAD 150,000 - 250,000; Full time

Job summary

A leading company in the maritime passenger industry is seeking a dynamic Chief Executive Officer (CEO) to drive growth and profitability. The ideal candidate will possess extensive executive leadership experience, strong strategic thinking capabilities, and a commitment to customer service excellence. This role offers the opportunity to shape the future of the organization while ensuring compliance with maritime regulations and maintaining safety standards.

Benefits

Competitive salary with performance-based incentives

Opportunity to shape the future of a respected brand

Qualifications

• Extensive experience in executive leadership roles, preferably as a CEO in maritime or passenger transport.
• Proven track record managing P&L in passenger service environments.
• Strong communicator with stakeholder management experience.

Responsibilities

• Develop and execute strategies aligning with long-term goals in passenger services.
• Oversee business-to-consumer operations ensuring a seamless experience.
• Lead and inspire a diverse team while reporting to the Board of Directors.

Skills

Leadership

Strategic Thinking

Financial Management

Stakeholder Management

Customer Service Excellence

Education

University degree

MBA or equivalent

Job description

Job Title : Chief Executive Officer (CEO)

British Columbia

We are looking for a dynamic and visionary Chief Executive Officer to lead our client’s passenger vessel operations. The ideal CEO will steer the company towards growth and profitability while ensuring exceptional service delivery to its passengers.

Key Responsibilities for the Chief Executive Officer :

• Strategic Vision : Develop and execute strategies that align with the company's long-term goals in the passenger services market.
• Financial Management : Take full P&L responsibility, driving financial performance through effective cost management and revenue generation strategies specifically tailored for maritime passenger services.
• Operational Leadership : Oversee all business-to-consumer operations, ensuring a seamless, safe, and enjoyable experience for passengers from booking to disembarkation.
• Team Development : Lead, inspire, and manage a large, diverse team, fostering an environment of collaboration, innovation, and high performance.
• Board Engagement : Regularly report to the Board of Directors, providing insights, performance reviews, and strategic recommendations; ensure alignment with board directives and company objectives.
• Customer Focus : Enhance customer satisfaction by analyzing feedback and market trends, adapting services to meet consumer needs and expectations.
• Regulatory Compliance and Safety : Ensure all operations comply with maritime regulations and maintain the highest safety standards.

Qualifications for the Chief Executive Officer :

• Extensive experience in executive leadership roles, preferably as a CEO or similar, within the maritime or passenger transport industry.
• Proven track record of managing P&L in a business-to-consumer passenger service environment.
• Demonstrated ability to lead large teams and manage complex operations in a consumer-focused sector.
• Strong strategic thinker with a history of driving business growth and operational excellence.
• Excellent communicator with experience in stakeholder management, particularly with a Board of Directors.
• University degree; an MBA or equivalent is highly desirable.

Personal Attributes for the Chief Executive Officer :

• Resilient, adaptable, and visionary leadership style.
• Passion for customer service excellence and maritime operations.
• Commitment to safety, sustainability, and regulatory compliance.

Benefits :

• Competitive salary with performance-based incentives.
• Opportunity to shape the future of a respected brand in the maritime passenger industry.

For additional information and confidential consideration, contact :

John F. "Jack" Mylott

Partner, Flagship Management

US : [phone]

[e-mail]

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