Chef du Centre d’Excellence PGI | Director - ERP COE

RTX; Quebec; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Job summary

National Bank is seeking a Team Lead for the Commercial Banking business line in the Monteregie region. The role focuses on coaching a team of Commercial Account Directors to promote bank solutions across distribution channels while managing a senior client portfolio.

The position requires strong leadership, business development, and relationship-building skills, with a focus on balancing risk and profitability in client growth.

Qualifications

• Bachelor's degree in a related field with 7+ years of experience or Master's degree with 5+ years of experience.
• Experience in personnel management and/or coaching.
• Strong experience in commercial credit and business development.
• Proficiency in the various banking systems.

Responsibilities

• Lead and coach a team of Account Directors to achieve objectives.
• Monitor performance and develop staff through coaching.
• Drive growth strategies to improve efficiency and profitability.
• Build partnerships to increase market impact and sector visibility.
• Develop and execute annual business plans for the market.
• Maintain long-term client relationships and pursue new business.

Skills

Leadership

Coaching

Business development

Client relationship management

Regulatory compliance

Risk management

Strategic thinking

Communication

Education

Bachelor's degree (related field)

Master's degree

Tools

Banking systems

Job description

As a Team lead, in the commercial banking business line at National Bank, your role is to coach a team of Commercial Account Directors in order to promote solutions across the Bank's various distribution channels, while also managing a senior portfolio of commercial clients.

You will stand out through your ability to support your team in the field, your business development skills, your influence, your leadership, and your collaborative mindset.

This position reports to the Regional Vice-President, Enterprise and Private Wealth Management, and covers the Monteregie region.

Your role

• Manage a team of Account Directors, in support of the Regional Vice-President, by creating an environment that fosters engagement and the achievement of objectives
• Monitor employee performance and skill development through personalized coaching
• Optimize the efficiency, productivity, and profitability of the sector by implementing business growth strategies
• Establish strategies with partners to maximize market impact and increase the visibility of your sector
• Contribute to the development of the annual business plan for your market and manage its execution
• Develop and maintain long-term client relationships through various acquisition and client retention activities
• Act as an ambassador for the Bank within the local community and foster relationships with key partners
• Ensure a balance between risk management and profitability in business development activities
• Ensure compliance with regulations and the application of operational procedures
• Stay informed about market trends and ensure that products and services meet evolving client needs and remain competitive
• Be proactive in identifying new ways of working, promoting continuous improvement, and leveraging new tools

Your team

Within the Enterprise & Private Wealth Management 1859 sector, you will be part of a team of professionals supporting commercial clients. In addition, you will be surrounded by a full ecosystem of experts to help you deliver the most appropriate solutions to clients.

Our training programs, focused on learning through action, will enable you to master your role. Access to colleagues with diverse expertise, experiences, and profiles will enrich your development in every respect.

Prerequisites

• Bachelor's degree in a related field and 7 years of relevant experience or master's degree and 5 years of relevant experience
• Experience in personnel management and/or coaching
• Solid experience in commercial credit and business development
• Proficiency in the various banking systems
• Strong ability to influence, lead and manage priorities
• Autonomy, organisation and change management

Languages

French

Skills

Critical Thinking Emotional Intelligence Innovation Management Risk Management Stress Management Business Alignment Data-Driven Decision-Making Decision Making Learning Agility Mobilization Partner Development Resiliency Strategic Vision Strategy Execution Managerial Courage

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?