Checkout & Customer Service Specialist

Walmart Canada; Eastern Ontario; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Pembroke, ON is seeking a Front End Associate to support transactions and deliver exceptional customer service. You will greet customers, process purchases, assist with bagging, and explain self-checkout options to shoppers.

Responsibilities include cash handling, protecting register integrity, promoting credit card services and other sponsor programs, maintaining a safe, clean work area, and referring questions to a supervisor.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
• Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
• Assists customers with bagging and loading of merchandise.
• Ensures safe work practices are followed including proper lifting and keeping a clean work area.
• Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
• Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
• Educating and supporting customers on the correct and efficient use of self-checkout options.

Skills

Customer service

Job description

Walmart Canada in Pembroke, ON is seeking a Front End Associate to support transactions and deliver exceptional customer service. You will greet customers, process purchases, assist with bagging, and explain self-checkout options to shoppers.

Responsibilities include cash handling, protecting register integrity, promoting credit card services and other sponsor programs, maintaining a safe, clean work area, and referring questions to a supervisor.