Front End Checkout Specialist — Customer Experience

Walmart Canada

Ottawa

On-site

CAD 21,000 - 29,000

Full time

3 days ago

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Job summary

Walmart Canada is seeking a Customer Service Associate at 500 EARL GREY DR, KANATA, ON K2T 1B6. You will greet customers, process transactions, including EAS merchandise deactivation, and assist with bagging and loading while upholding safety and cash-handling protocols.

You will promote sponsor programs such as credit card services and product protection, educate customers on self-checkout options, and refer complex requests to a Customer Service Manager or Front End Team Lead.

Qualifications

Age – 16 or older.

Responsibilities

Greets all customers in a polite and friendly manner.
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Assists customers with bagging and loading of merchandise.
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Educating and supporting customers on the correct and efficient use of self-checkout options.