Front End Checkout Specialist: Customer Experience

Walmart Inc.; Ottawa; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada in Ottawa is seeking a friendly cashier to greet customers and process transactions at the checkout. You will assist with bagging and loading, ensuring merchandise is scanned and deactivated per the EAS program, while upholding safety and store policies.

The role involves promoting store programs such as credit card services, product protection, and charitable initiatives, and guiding customers on self-checkout usage. A team-focused environment supports customer loyalty.

Qualifications

• Greet customers politely and provide friendly service.
• Handle cash transactions accurately and securely.
• Assist customers with self-checkout and bagging.
• Promote store programs and services to customers.
• Maintain a clean, safe work area and follow safety procedures.

Responsibilities

• Greet customers and answer questions about products and services.
• Process transactions efficiently and ensure correct cash handling; deactivation of merchandise per EAS program.
• Promote sponsor programs such as credit card services, product protection and charity initiatives.
• Assist customers with bagging and loading of merchandise.
• Refer complex service items to a Customer Service Manager or Front End Team Lead.
• Educate customers on the correct use of self-checkout options.

Skills

Customer service

Cash handling

Self-checkout assistance

Bilingual English/French

Tools

POS system

Job description

Walmart Canada in Ottawa is seeking a friendly cashier to greet customers and process transactions at the checkout. You will assist with bagging and loading, ensuring merchandise is scanned and deactivated per the EAS program, while upholding safety and store policies.

The role involves promoting store programs such as credit card services, product protection, and charitable initiatives, and guiding customers on self-checkout usage. A team-focused environment supports customer loyalty.