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BGIS; Surrey; On-site; CAD 63,000 - 79,000; Full time

Job summary

BGIS in Canada is seeking a seasoned Property Manager to maintain positive tenant relationships and manage tenant issues with proactive responsiveness. You will coordinate tenant construction and landlord work, aligning with lease obligations and PWGSC standards, while leading communications and performance metrics efforts.

The role reports to the Property Manager and involves regular budgets, reporting, and cross‑functional collaboration to drive client and financial success.

Qualifications

• Minimum 3–5 years of experience in commercial property management.
• Professional accreditation in facility management as listed.

Responsibilities

• Maintain positive tenant relationships and proactively address tenant issues.
• Coordinate tenant construction activity and landlord work to meet lease obligations.
• Meet with management, tenants, vendors and senior staff to resolve challenges and implement initiatives.
• Coordinate and distribute tenant communications.
• Uphold PWGSC best-in-class image through building presentation.
• Assist in maintenance, performance metrics and program requirements.
• Ensure insurance and contract files are current.
• Assist in initiatives to improve tenant relations.
• Coordinate tenant events and meetings.
• Support the Property Manager with ongoing initiatives.

Skills

Tenant relationship management

Budgeting and financial reporting

Coordination and project management

Stakeholder communication

Education

Community college diploma or equivalent training (e.g. RPA, CET)

Certified Facility Manager (CFM) – IFMA

Certified Property Manager (CPM) – IREM

Facility Management Administrator (FMA) Designation – BOMI

Real Property Administrator (RPA) – BOMI

Job description

An opportunity to maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues.

Self-motivated, pro-active and highly deadline-oriented, you have a history of success in commercial property management, known for building successful client and tenant relationships. You are recognized for your ability to provide strong leadership to staff and build strong working relationships with the property management team, tenants, vendors, contractors and senior management as needed to resolve operational challenges and implement new initiatives.

Reporting to the Property Manager, you will ensure all Property Management policies, procedures and operations are conducted effectively.You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success.

KEY RESPONSIBILITIES

• Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met.
• Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations.
• Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives.
• Coordinate & distribute all relevant tenant communications.
• Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex.
• Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness.
• Ensure insurance & contract files are complete, accurate & current.
• Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations.
• Coordination of tenant events, tenant appreciation events & tenant meetings.
• Support the Property Manager with ongoing initiatives.

KNOWLEDGE & SKILLS REQUIRED

• Community college diploma or equivalent training (e.g. RPA, CET).

Experience: More than three years up to five years.

Licenses and/or Professional Accreditation

• Certified Facility Manager (CFM) through IFMA.
• Certified Property Manager (CPM) through Institute of Real Estate Management.
• Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI).
• Real Property Administrator (RPA) through BOMI.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.