Channel Strategy - Product Launch & Strategic Projects

Apple; Toronto; On-site; CAD 120,000 - 170,000; Full time

Job summary

Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners.

As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.

Qualifications

• 8+ years of experience in a related role.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, high-pressure environment.
• Influence without control and strong consultative skills.

Responsibilities

• Lead cross-functional coordination and communications across all Canadian stakeholder teams during new product introductions (NPI).
• Lead product launch planning and post-effort review for Canada in collaboration with Global teams.
• Lead cross-functional adoption of worldwide and local transformational projects.
• Actively explore opportunities to streamline and innovate processes through AI and emerging technologies.
• Be a role model and advocate for the company's values and principles.
• Be willing to travel locally/domestically (10%) and internationally (5%).

Skills

Cross-functional coordination

Process improvement

Automation

Communication

Time management

Stakeholder management

Change management

Learning agility

Independent work

Global collaboration

Education

Bachelor's degree or equivalent experience

Job description

Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.

Responsibilities:

• Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)
• Lead product launch planning and post-effort review for Canada in collaboration with Global teams
• Lead cross-functional adoption of worldwide and local transformational projects
• Actively explore opportunities to streamline and innovate processes through AI and emerging technologies
• Be a role model and advocate for the company's values and principles
• Be willing to travel locally/domestically (10%) and internationally (5%)

Minimum Qualifications:

• Generally requires 8+ years of experience in a related role
• Ability to thrive in an environment of influence without control
• Proven experience with, and passion for, process improvement and automation
• Excellent written and verbal communication skills
• Comfortable juggling several unrelated projects with competing deadlines and multiple stakeholders
• Commitment to provide a consistent and unparalleled customer experience
• Self-starter with exceptional time management and organizational skills
• Proven consultative skills and the ability to develop relationships quickly
• Perform well in high-pressure situations in a fast-paced, ambiguous environment
• Able to work independently and as part of a global, cross-functional team
• Strong learning agility and change management skills
• Bachelor's degree or equivalent experience required

Preferred Qualifications:

• Project management experience in an agile environment
• User experience with Apple hardware and software products
• Detailed knowledge of the Canadian retail landscape

Bachelor's degree or equivalent experience required; 8+ years of experience in a related role; proven experience with process improvement and automation; excellent written and verbal communication skills; strong learning agility and change management skills.