Apple Channel Store Territory Lead

Apple; Brampton; On-site; CAD 57,000 - 76,100; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Discounted products and free services

Tuition reimbursement

Employee stock programs

Job summary

A leading technology company in Brampton seeks a Channel Store Territory Lead to enhance brand awareness and provide exceptional customer experiences. This role involves influencing store leadership, conducting product demonstrations, and collaborating with reseller teams. The ideal candidate will have over 4 years of experience, possess excellent communication skills, and a passion for technology. Competitive benefits package and base pay ranging from $57,000 to $76,100 CAD annually are offered.

Qualifications

• Minimum of 4+ years of related experience.
• Outstanding customer focus and excellent communication skills.
• Ability to educate, inspire, and influence others.
• Strong relationship building and collaboration skills.

Responsibilities

• Influence leadership across multiple points of sale to achieve sales targets.
• Collaborate and train reseller teams on products and services.
• Meet customers and promote the Apple ecosystem through demonstrations.
• Ensure adherence to brand standards in merchandising.
• Coach and support teammates to embody Apple's culture.

Skills

Customer focus

Communication skills

Influencing skills

Relationship building

Education

Bachelor's degree or equivalent experience

Job description

As an Apple Channel Store Territory Lead based in Brampton, Ontario, you will be accountable for extraordinary business results, enhancing Apple brand awareness through delivering a customer experience and advocacy across a territory. You collaborate with store teams and regional leadership, spending quality time inspiring multiple teams with your forward-thinking style and love for technology.

In this position, you will leverage your deep understanding of the market, demographics, and behavior of consumers to regularly conduct product demonstrations, foster connection with customers, and provide insights to leadership. Your work schedule will be based on business needs and will require you to work 40 hours per week, including evenings and weekends. You will be required to provide your own reliable transportation.

Responsibilities

• Influence store and regional leadership across multiple points of sale in a defined territory to build plans, achieve partner sales targets, and grow business.
• Collaborate and train reseller teams on products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates.
• Meet customers and promote the Apple ecosystem by communicating product benefits and value proposition through demonstrations and consultations, individually or in groups.
• Ensure Apple's outstanding dedication to merchandising and brand standards are upheld throughout your territory, including fixtures, product exposures, and merchandising elements.
• Provide daily care and inspection according to guidelines and escalated issues for timely and effective resolution.
• Enrich the customer experience by approaching problems with creativity, curiosity, and new ideas.
• Leverage interpersonal savvy to grow relationships, persuade others, and influence across all levels within the partner organization.
• Coach, support, and inspire teammates to demonstrate Apple's values and embrace a culture of innovation and continuous improvement.

Minimum Qualifications

• Typically requires a minimum of 4+ years of related experience.
• Passion for Apple, technology, and the customer experience.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication and presentation skills.
• Ability to educate, inspire, and influence others to foster innovation.
• Strong relationship building and collaboration skills with the ability to influence, negotiate, and persuade key regional and store-level partners.
• Ability to navigate ambiguity, approach problems flexibly, and propose creative solutions.
• Bachelor's degree or equivalent experience preferred.

Preferred Qualifications

• High level of integrity, trust, accountability, and discretion.
• Strong self motivation and ability to work independently in a fast-paced environment.
• Effective time management including ability to multi-task, organize, and prioritize.
• Ambition for driving sales results and recommending Apple solutions.
• Background in direct sales or solution-based selling is a plus.

Pay & Benefits

Base pay range: $57,000 to $76,100 CAD annually. Benefits include comprehensive medical and dental coverage, retirement benefits, discounted products and free services, tuition reimbursement, participation in Apple's discretionary employee stock programs, and potential discretionary bonuses or commission payments.

Minimum 4+ years of related experience; excellent communication and presentation skills; strong relationship building and collaboration skills; ability to influence, negotiate, and persuade partners; bachelor's degree or equivalent experience preferred