Channel Account Manager, B2B Retail & eCommerce

ASUS; Markham; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

ASUS seeks a Channel Account Manager to grow the commercial business through B2B retail and online partners. You will own online execution, content visibility, campaigns, and ROI tracking for SMB and transactional customers.

You will collaborate with PMM, Sales, Marketing and Operations to optimize product content, pricing, and promotions across platforms like Best Buy Business, Staples Business, Amazon Business, and Costco Business. Remote-ready with strong analytical acumen.

Qualifications

• Bachelor's degree required.
• 3–5 years in channel sales, eCommerce, or B2B retail account management.
• Experience with online marketplaces and B2B platforms (Amazon Business, Best Buy Business, Staples Business, Costco Business).
• Strong eCommerce merchandising knowledge (content, listings, pricing, visibility).
• Ability to build and execute partner account plans with revenue and ROI targets.
• Experience managing digital marketing campaigns and analyzing performance metrics.

Responsibilities

• Be the main ASUS contact for B2B Retail & eCommerce partners.
• Drive revenue growth through partner online stores, B2B portals, marketplaces, and retail platforms.
• Identify growth opportunities by partner, product category, and segment.
• Optimize SKUs listing, pricing, stock, and online visibility across partner platforms.
• Collaborate with PMM, Sales, Marketing, and Operations on content, campaigns, and messaging.
• Develop and maintain partner account plans with revenue targets and ROI tracking.
• Align with partners on quarterly promotions and online campaigns.
• Provide regular reporting on revenue, stock, and campaign performance.
• Support online campaigns like SMB refresh, education offers, and bundles.
• Explain ASUS value proposition to partners and end customers.

Skills

Channel sales

eCommerce

B2B retail account management

Analytical

Cross-functional collaboration

Presentation skills

Communication skills

Remote work

Education

Bachelor's Degree

Tools

CRM tools

eCommerce analytics tools

MS Excel

PowerPoint

Online marketplaces knowledge

Job description

Channel Account Manager for ASUS Systems Business Group assigned to our B2B Retail & eCommerce Sales Team. This role is responsible for growing the ASUS Commercial business through retail-based B2B partners such as Best Buy Business, Staples Business, Amazon Business, Costco Business, and other online commercial buying platforms. The candidate will build a scalable digital route-to-market for SMB and transactional business customers who prefer to buy through trusted retail and online channels - owning partner online execution, product visibility, campaign performance, and ROI tracking to grow ASUS sales with SMB, SOHO, education, and transactional business customers.

Essential Duties and Responsibilities

The candidate will be the main point of contact at ASUS for B2B Retail & eCommerce partners.

• Drive ASUS Commercial revenue growth through partner online stores, B2B portals, marketplaces, and retail business platforms (e.g., Best Buy Business, Staples Business, Amazon Business, Costco Business).
• Identify growth opportunities by partner, product category, customer segment, campaign, and online buying behavior.
• Ensure ASUS Commercial SKUs are properly listed, priced, stocked, and easy to find online across all partner platforms.
• Partner with PMM, Sales, Marketing, and Operations to improve product content, images, specifications, warranty visibility, service options, and commercial messaging.
• Build and maintain account plans for each partner, including revenue targets, priority SKUs, campaign calendars, inventory plans, attach opportunities, and ROI tracking.
• Align with partners on quarterly promotions, online campaigns, and business customer acquisition plans.
• Support B2B-focused online campaigns such as SMB refresh, back-to-school, education offers, business bundles, and seasonal promotions.
• Track campaign performance based on traffic, conversion, revenue, margin, sell-through, attach rate, and new customer acquisition.
• Provide partner B2B and eCommerce teams with the product knowledge, sales tools, promotions, and competitive positioning needed to sell ASUS Commercial online.
• Ensure partners can clearly position ExpertBook, Chromebook, accessories, warranty extensions, and services.
• Monitor sales performance by partner, SKU, category, campaign, and customer segment.
• Provide regular reporting on revenue, sell-through, stock status, conversion, attach rate, pricing gaps, and actions required to improve results.
• Own partner online execution, product visibility, campaign performance, and ROI tracking to grow ASUS sales with SMB, SOHO, education, and transactional business customers.

Required Qualifications

Knowledge/Years of Education

• Bachelor's Degree.

Work Experience

• A minimum of 3-5 years' experience in channel sales, eCommerce, or B2B retail account management.
• Experience working with online marketplaces and B2B commercial platforms (e.g., Amazon Business, Best Buy Business, Staples Business, Costco Business).
• Strong understanding of eCommerce merchandising, including product content, SKU listings, pricing, and online product visibility.
• Ability to build and execute partner account plans with measurable revenue and ROI targets.
• Experience managing or supporting digital marketing campaigns and analyzing campaign performance metrics.

Other Qualifications

• Strong analytical skills with the ability to interpret sales, traffic, and conversion data to drive action.
• Excellent cross-functional collaboration skills, working with PMM, Sales, Marketing, and Operations teams.
• Strong presentation and communication skills.
• Ability to articulate the ASUS value proposition to both retail partners and end customers.
• Proficient with MS Excel and PowerPoint.
• Experience with CRM and eCommerce analytics/reporting tools.
• Exceptional time management, prioritization, attention to detail, and problem-solving skills.
• Ability to be self-directed and work remotely (when required).

If applicable, Preferred Qualifications

• Direct experience managing B2B relationships with Best Buy Business, Staples Business, Amazon Business, and/or Costco Business.
• Experience with SMB, SOHO, education, or transactional commercial customer segments.
• Background in IT hardware, computer hardware, or consumer electronics.
• Experience with online catalog/content management and digital shelf optimization tools.
• Demonstrated track record of achieving revenue and ROI targets.
• Familiarity with commercial product lines such as ExpertBook, Chromebook, accessories, warranty, and services.

Application

We thank all applicants for their interest; however, only selected candidates will be contacted for an interview.

ASUS is an Equal Opportunity Employer and complies with the Americans with Disabilities Act (ADA). ASUS recognizes its obligation to provide reasonable accommodation in the job application process to persons with disabilities upon request, up to the point of undue hardship. Requests for accommodation should be directed to Human Resources.