Sales Account Manager – B2C (Retail Channel)

GIGABYTE USA; Toronto; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance (100% employee premium covered)

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Holidays

Paid Vacation Days

Paid Time Off / Sick Days

Job summary

A leading technology firm in Toronto, Ontario, is looking for a Sales Account Manager (B2C) to enhance retail partnerships and expand its reach in the gaming and PC solutions market. The ideal candidate will manage key accounts and develop strategies to grow sales in a competitive environment. Applicants should have a bachelor's degree and 3-4 years of experience in retail account management, alongside analytical and negotiation skills. A comprehensive benefits package is offered, including medical and retirement plans.

Qualifications

• 3-4 years of retail account management experience in technology or consumer electronics.
• Understanding of industry trends, competitive landscapes, and customer buying behavior.
• Ability to quickly learn new product portfolios and communicate their value.

Responsibilities

• Manage relationships with major retail and e-commerce partners to drive revenue.
• Identify and develop new opportunities within the consumer technology retail ecosystem.
• Present and promote the brand value proposition to retail partners.
• Monitor and analyze business metrics including SKU performance and returns.

Skills

Retail account management

Analytical skills

Negotiation skills

Problem-solving skills

Technology knowledge

Education

Bachelor's degree in Business, Marketing, Technology

Tools

Microsoft Office Suite

Job description

Overview

GIGABYTE is seeking a motivated Sales Account Manager (B2C) to manage and grow key retail partnerships while expanding the reach of our award-winning gaming and PC solutions across the retail channel. This role focuses on developing strategic partnerships, identifying growth opportunities, and executing initiatives that strengthen GIGABYTE’s presence within the consumer technology market.

The ideal candidate understands the retail and e-commerce landscape in the consumer electronics industry, has experience managing technology accounts, and can use market insights to drive business growth in a competitive environment.

Key retail partners may include(but are not limited to): Newegg Canada, Canada Computers, Memory Express, and Costco Canada.

Responsibilities

• Manage and grow relationships with major retail and e-commerce partners to drive revenue and market share
• Identify and develop new opportunities within the consumer technology and gaming retail ecosystem
• Present and promote the GIGABYTE brand value proposition and product portfolio to retail partners
• Develop mutually beneficial business plans and sales strategies with retail accounts
• Monitor and analyze business metrics including SKU performance, sell-through, inventory levels, returns, exposure rate, and competitive pricing
• Collaborate with internal teams including Marketing, Product Management, and Sales Operations to support channel marketing initiatives
• Negotiate promotional opportunities, product placement, and expanded shelf or digital presence within key accounts
• Track account performance and adapt strategies to maximize growth within the retail channel

Qualifications

Required

• Bachelor’s degree in Business, Marketing, Technology, or a related field
• 3–4 years of retail account management experience in the technology or consumer electronics industry

Preferred

• Understanding of industry trends, competitive landscapes, and customer buying behavior
• Familiarity with retail channel dynamics including national retailers, regional technology retailers, and online marketplaces
• Understanding of bilingual market dynamics (English/French)
• Knowledge of consumer electronics seasonal sales cycles including Back-to-School, Black Friday, and Boxing Day
• Familiarity with regional retail markets such as Ontario, Alberta, and British Columbia technology hubs
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word, Teams)
• Ability to quickly learn new product portfolios and communicate their value and differentiation
• Strong analytical, negotiation, and problem-solving skills
• Ability to translate product features into clear business value for partners and customers
• Self-motivated with the ability to work independently while managing multiple accounts

Additional Information

Travel Requirement: Up to 20% business travel may be required for major business events such as QBR meetings, tradeshows, partner meetings, and industry events.

About Us

Gigabyte is an international manufacturer and distributor of computer hardware products including motherboards, graphic cards, laptops, PC desktops, and more. We are actively looking for individuals to be a part of an organization committed to offering passionate fans with innovative technology.

We offer an exceptional benefits package as part of our total compensation plan, such as:

• Medical Insurance (100% of employee monthly premium covered by company)
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays (including whole week of Christmas off)
• Paid Vacation Days
• Paid Time Off / Sick Days

If you believe that you are a qualified candidate for this position, please apply and e-mail us your resume.