Change Manager

Insight Global; Toronto; On-site; CAD 62,000 - 69,000; Full time

Job summary

Insight Global is seeking an Organizational Change Management (OCM) Consultant to support a large financial institution on the CCR (Adaptiv) Replacement Project within Market Risk. The role focuses ~80% on OCM with ~20% on Business Analysis, developing and executing OCM plans, coordinating change initiatives, and delivering communications to stakeholders.

Experience in banking or financial services change programs is preferred.

Qualifications

• 4+ years of Organizational Change Management experience in banking or financial services.
• Experience supporting large programs or large-scale change engagements.
• Strong stakeholder management and engagement skills.
• Experience developing and executing change-management plans.
• Experience developing and delivering business/change communications.
• Strong documentation and presentation skills.
• Business Analysis capabilities including requirements gathering and process documentation.
• Experience coordinating change initiatives across multiple stakeholder groups.

Responsibilities

• Develop, maintain, and execute OCM plans for the CCR Replacement Project.
• Coordinate and follow up on change-management activities, deliverables, and initiatives.
• Partner with stakeholders across the program to drive engagement and alignment.
• Develop and deliver change communications, presentations, leadership updates, and supporting materials.
• Conduct change impact assessments to identify impacted stakeholders, teams, processes, procedures, and controls.
• Support requirements gathering with business stakeholders.
• Document current-state and future-state processes, workflows, requirements, and gaps.
• Support change readiness, training, and business adoption activities.
• Coordinate governance and project activities, including tracking deliverables, risks, dependencies, decisions, approvals, and action items.
• Follow up with impacted stakeholders to support successful implementation and adoption of changes.

Skills

OCM experience

Stakeholder management

Change communications

Business analysis

Requirements gathering

Documentation

Presentation skills

Large-scale programs

Job description

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Pay Rate: $45-50/hr

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.

JOB DESCRIPTION - 50hr incorporated

Insight Global is seeking an Organizational Change Management (OCM) Consultant to support a large financial institution with a CCR (Adaptiv) Replacement Project within Market Risk. This role will be primarily focused on Organizational Change Management (approximately 80%), with a smaller Business Analysis component (approximately 20%). The consultant will be responsible for developing and executing OCM plans, coordinating change initiatives, engaging stakeholders, delivering communications, and supporting the business through change and adoption. This is a business-focused role with no technical or model-development expertise required. Direct Market Risk experience is not required. Broader banking and OCM experience are more important, while Counterparty Credit Risk knowledge would be beneficial.

Day-to-Day Responsibilities

• Develop, maintain, and execute OCM plans for the CCR (Adaptiv) Replacement Project.
• Coordinate and follow up on change-management activities, deliverables, and initiatives.
• Partner with stakeholders across the program to drive engagement and alignment.
• Develop and deliver change communications, presentations, leadership updates, and supporting materials.
• Conduct change impact assessments to identify impacted stakeholders, teams, processes, procedures, and controls.
• Support requirements gathering with business stakeholders.
• Document current-state and future-state processes, workflows, requirements, and gaps.
• Support change readiness, training, and business adoption activities.
• Coordinate governance and project activities, including tracking deliverables, risks, dependencies, decisions, approvals, and action items.
• Follow up with impacted stakeholders to support successful implementation and adoption of changes.

REQUIRED SKILLS AND EXPERIENCE

• 4+ years of relevant Organizational Change Management experience, ideally supporting large-scale programs within banking or financial services.
• Experience supporting large programs or large-scale change engagements.
• Strong stakeholder management and engagement skills.
• Experience developing and executing change-management plans.
• Experience developing and delivering business/change communications.
• Strong documentation and presentation skills.
• Business Analysis capabilities, including requirements gathering, impact assessments, and process documentation.
• Experience coordinating change initiatives across multiple stakeholder groups.

NICE TO HAVE SKILLS AND EXPERIENCE

• Counterparty Credit Risk (CCR) knowledge or experience.
• Experience supporting regulatory or risk-driven change.
• Experience with change readiness and adoption assessments.
• Training and communications experience.
• Governance experience, including RAID logs and action/decision tracking.