Senior Consulting Manager, Organizational Change Management

Cognizant; Toronto; Hybrid; CAD 94,000 - 149,000; Full time

Benefits offered by this job

Discretionary annual incentive

Wellbeing programs

Job summary

Cognizant Consulting is seeking a Senior Consulting Manager, Organizational Change Management (OCM) to lead enterprise-scale transformation programs. You will apply proven change methodologies to ensure adoption and measurable business outcomes, partnering with cross-functional teams and client executives.

In this role you will drive stakeholder engagement, readiness evaluations, and training strategies while coaching project teams and contributing to solution development.

Qualifications

• 10-15+ years of experience leading Organizational Change Management initiatives in large-scale programs.
• Strong experience developing OCM strategy, training, stakeholder engagement, communications, and readiness plans.
• Executive stakeholder management and enterprise-wide training experience.
• Experience with SAP Enable Now or WalkMe.

Responsibilities

• Lead enterprise-scale transformation programs using proven change methodologies.
• Drive stakeholder engagement, communication planning, workforce transition, and training strategies.
• Partner with client executives and project teams to integrate change management into delivery.
• Identify and mitigate change risks and adoption challenges.
• Coach project teams through the change lifecycle and contribute to thought leadership.

Skills

OCM leadership

Stakeholder engagement

Training strategy

Executive communications

Tools

SAP Enable Now

WalkMe

Job description

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?

About the role

As a Senior Consulting Manager, Organizational Change Management (OCM), you will make an impact by leading enterprise-scale transformation programs, using proven change methodologies to ensure successful adoption and measurable business outcomes. You will be a valued member of our Consulting organization and partner closely with cross-functional teams, program leaders, and client executives.

In this role, you will:

• Drive stakeholder engagement, communication planning, workforce transition, training strategies, and organizational readiness.
• Conduct change impact assessments and readiness evaluations to support effective adoption of new systems and processes.
• Partner with client executives and project teams to integrate change management activities into program delivery.
• Identify and mitigate change risks and adoption challenges.
• Apply structured OCM methodologies and digital adoption tools.
• Coach and guide project teams through the change lifecycle.
• Contribute to practice development through thought leadership and consulting solution development.
• Demonstrate the Cognizant Way to Lead through Personal, Organizational, and Business Leadership.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a position that requires 3 days a week in a client office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 10-15+ years of experience leading Organizational Change Management initiatives within large-scale, enterprise transformation programs.
• Strong experience developing OCM strategy, training, stakeholder engagement, communications, and readiness plans..
• Strong expertise in executive stakeholder management, communications strategy, and enterprise-wide training initiatives.
• Extensive experience conducting change impact assessments, readiness evaluations, and adoption strategies at scale.
• Strong client-facing consulting experience, with the ability to influence senior leaders and drive alignment across complex organizations.
• Experience with SAP Enable Now or WalkMe.

These will help you stand out

• Experience supporting M&A integration or future-state operating model design.
• Experience working in matrixed environments on global programs.
• Experience creating OCM frameworks or assets.
• Strong facilitation and executive communication.

Salary and Other Compensation

The annual salary for this position is between $94,050 CAD - $148,500 CAD depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

We're excited to meet people who share our mission and can make an impact in a variety of ways.